Puncak Tawa Park

Explore Puncak Tawa Park
8.7
Very Good
From 21 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

9.0

Location

8.8

Service and Facilites

8.8

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Puncak Tawa Park

Number of reviews per page
20
40
Customer reviews
w***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 48 week(s) ago
The place is fun and very cold. It's better to bring a thick jacket and thick socks so you can sleep well. The villa is nice near the lake and family friendly. If you have breakfast on the balcony in the morning, be careful of the monkeys who sometimes ask to join you for breakfast. The 2nd floor needs to be cleaned more thoroughly because when we went there the area was quite dusty. There is also a tea plantation around the villa that can be explored. Thanks
Read More
Translated by Google Icon
See original
Find this review helpful?
N***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 62 week(s) ago
Octagonal hot water must be shared, and breakfast lacks variety, only fried rice with egg side dish. The rest is ok.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Oct 2024
Hi Sis Nurlia, thank you for taking the time to give a review. We apologize for what happened. In the future, we will continue to try to evaluate and improve the quality of our services as best as possible. Thank you 😊.
Translated by Google Icon
See original
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 63 week(s) ago
The staff are friendly and informative, yesterday there was a TV unit installed in each room and we were informed in advance. The place is quiet, cold, but not scary. The location is very strategic, the road access is also still very good. Next time I go on vacation here again, I will definitely be addicted and miss the atmosphere.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
07 Oct 2024
Hi Sis, thank you for trusting us as your holiday destination of choice. Keep updating the latest developments and facilities on our social media, we will be happy to wait for your return. Thank you, stay healthy! 😊.
Translated by Google Icon
See original
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Lodging with a natural forest atmosphere with a beautiful lake, the crew is ready to serve. Recommended. Thank you🙏
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Sep 2024
Hi Sis, thank you for trusting us as your holiday destination of choice. Keep updating the latest developments and facilities on our social media, we will be happy to wait for your return. Thank you, stay healthy! 😊.
Translated by Google Icon
See original
D***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 64 week(s) ago
Actually the place is nice, but the cleanliness of the room is very lacking. Bed cover, blanket, pillow, bed sheet, towel are very dirty. At night there are rats running around in the room and when entering the room initially on the mattress there are rat droppings. Already reported by WA, but no response.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
07 Oct 2024
Hi sis, thank you for your review, sorry for the inconvenience you had staying at Puncak Tawa Park 🙏. In the future, we will definitely improve and enhance the facilities and quality.
Translated by Google Icon
See original
T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 65 week(s) ago
The cleanliness room and area around the lake was the main problem. There are lots of trash everywhere, and even the monkey's/bird ' s poop left in the restaurant 🫣 🤢🤮. Bed and blanket smell bed, and also the toilet wasn't clean enough. Size of the room is quite small, there are noises in front of our room until very late (or almost early morning. There was a mouse inside the room, found so many caterpillars almost everywhere around. Hard to find food at night time, because the restaurant only serve until 5 pm. So, even tough is has a good view directly to the tea fields, we were very unpleasant and decide to just check out on early morning, event without breakfast time. Overall, this place need to improve cleanliness and maintenance in many places.
Read More
Find this review helpful?
Accommodation's Reply
09 Sep 2024
Hi sis, thank you for your review, sorry for the inconvenience you had staying at Puncak Tawa Park 🙏. In the future, we will definitely improve and enhance the facilities and quality.
Translated by Google Icon
See original
Profile Picture
Christianto
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 66 week(s) ago
Only TV is missing for the room I stayed in (octagonal) and it would be better for the double bed not to combine the single beds. Thank you.
Translated by Google Icon
See original
4 people find it helpful
rastra
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
The staff was very friendly, view is beautiful, and very comfort
Find this review helpful?
Accommodation's Reply
31 Aug 2024
Hello Kak Rastra, thank you for trusting us as your holiday destination of choice. Keep updating the latest developments and facilities on our social media, we will be happy to wait for your return. Thank you, stay healthy! 😊.
Translated by Google Icon
See original
nurlia w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 67 week(s) ago
Everything is okay, good. At least the water heater should be increased for the non-villa ones. Because yesterday I took a hot shower and the water didn't feel hot at all at night 🙏, but in the morning I was given the opportunity to take a shower in a villa that has a water heater, thank you aa 🙏👍 other than that it was very satisfying, especially the aa service was really good. Top. Recommendations to stay here 👍.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
31 Aug 2024
Hi Sis Nurlia, thank you for taking the time to give a review. We apologize for what happened. In the future, we will continue to try to evaluate and improve the quality of our services as best as possible. Thank you 😊.
Translated by Google Icon
See original
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 68 week(s) ago
Highly recommended, in one place you can get natural healing to your heart's content🥹 the staff is very friendly. The room is non AC, but the air is cold as if using AC. the food is enough, (less spicy, but it's ok) it's worth to pay, because the hotel atmosphere is really cool + the service is very friendly 🥹🫶🏻 next time I will come here again, please make a video of accommodation recommendation😁
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Aug 2024
Hi Sis, thank you for trusting us as your holiday destination of choice. Keep updating the latest developments and facilities on our social media, we will be happy to wait for your return. Thank you, stay healthy! 😊.
Translated by Google Icon
See original
T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 68 week(s) ago
It was a very pleasant experience staying here.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
23 Aug 2024
Hi Sis, thank you for trusting us as your holiday destination of choice. Keep updating the latest developments and facilities on our social media, we will be happy to wait for your return. Thank you, stay healthy! 😊.
Translated by Google Icon
See original
D***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 70 week(s) ago
Honest Review Pluses and Minuses. PLUS:+ nice view. + The staff are all friendly and helpful. Minus: - Entering the Telaga Warna area you have to pay again even though we are hotel guests. Even though the hotel location is about 200 meters from the ticket counter (yesterday I paid 60k) - The room facilities are not complete, no wifi, no hairdryer, no TV. - The floor and mattress are very dirty, the drain is blocked, the toilet door slot is loose because it is very torn, - Breakfast starts really late in the day, breakfast at 9, normally at the inn breakfast is at least noon at 7. And only fried rice, no choice given. Overall, with a fairly pricey price, it's not worth it, just think of it as just buying the view.
Read More
Translated by Google Icon
See original
7 people find it helpful
Accommodation's Reply
06 Aug 2024
Hello Sis, thank you for taking the time to provide a review. We apologize for what happened. In the future, we will continue to try to evaluate and improve our quality, facilities and services as best as possible. Thank you 😊.
Translated by Google Icon
See original
K***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 72 week(s) ago
The natural atmosphere is very beautiful and cool, the staff is friendly, the breakfast is delicious, suitable for holidays who want a calm atmosphere.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
25 Jul 2024
Hello Sis, thank you for taking the time to provide a review. In the future, we will continue to try to evaluate and improve the quality of our services as best as possible. Thank you 😊.
Translated by Google Icon
See original
Y***s
icon-origin-TRAVELOKA
6.6
/10
Reviewed 72 week(s) ago
Priced at 588 thousand, TV facilities. It turned out that the room didn't have a TV.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
25 Jul 2024
Hello Sis, thank you for taking the time to provide a review. We apologize for what happened. In the future, we will continue to try to evaluate and improve the quality of our services as best as possible. Thank you 😊.
Translated by Google Icon
See original
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 73 week(s) ago
the room is spacious, the staff is friendly, only the guard at the entrance to the area below is less friendly. the breakfast is fried rice, fresh tea.. maybe you can notice the cleanliness of the towels and the sheets have stains. if you want a natural atmosphere, it's perfect..
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
25 Jul 2024
Hello Sis, thank you for taking the time to provide a review. We apologize for what happened. In the future, we will continue to try to evaluate and improve the quality of our services as best as possible. Thank you 😊.
Translated by Google Icon
See original
putri s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
The staff is very good. The rooms are all clean, the place is very quiet. It doesn't hurt to play with a monkey until it gets bitten. Already at one with nature.
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
13 Jul 2024
Hello Sis Putri, thank you for trusting us as your choice of holiday destination. Keep updating the latest developments and facilities on our social media, we will be happy to wait for your return. Thank you, stay healthy! 😊.
Translated by Google Icon
See original
M***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 77 week(s) ago
10000000% amazing. Nice place
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
13 Jul 2024
Hello Sis M*O, thank you for trusting us as your choice of holiday destination. Keep updating the latest developments and facilities on our social media, we will be happy to wait for your return. Thank you, stay healthy! 😊.
Translated by Google Icon
See original
Profile Picture
Linda M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
The staff are all friendly, it's really cool and it's nice to stay here. But I'm afraid it's really quiet at night in the middle of the forest, but the food is delicious. Please deepen your coffee knowledge with the barista.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 May 2024
Hello Sis Linda, thank you for taking the time to provide a review. We apologize for what happened. In the future, we will continue to try to evaluate and improve the quality of our services as best as possible. Thank you 😊.
Translated by Google Icon
See original
Anggun P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
The hotel staff is very friendly, the atmosphere is very suitable for healing, calm, comfortable. The view is really good. Satisfied staying here
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 May 2024
Hello Sis Anggun, thank you for entrusting us as your choice of holiday destination. Keep updating the latest developments and facilities on our social media, we will be happy to wait for your return. Thank you, stay healthy! 😊.
Translated by Google Icon
See original
You’ve read all the top reviews.
Number of reviews per page
20
40