Overall Ratings & Reviews Family Apartment At Times Square

The location is very strategic in the middle of the city, the photos and the room do not match, at first we were disappointed because the room smelled really bad of cigarettes, we asked for a change and finally it was changed, don't expect too much because the price is cheap

The room was OK, we had a good time but remember they don't have stove just mikrowife and kettle.

Good location. The staff service is rude, the room is dirty, and the room lights are dark. Charger left behind during checkout, called and chat did not want to pick up the phone and did not want to respond.

Don't stay here, liar. The photos and the room are completely different.

Strategic location, integrated with the Mall and Imbi Monorail Station.

Booking 3 nights, apartment without receptionist. The hassle of checking in and checking out is like not paying and begging for a room to sleep in, aka it takes a long time and has to wait. Moreover, the checkout was early because yesterday I had to go to the bus station to go to Melaka. I had been told that I wanted to leave at 6.30am last night, but in the morning I was called and instead I was told to take you from the hotel lobby tower to the residence tower, I was already waiting anyway. Hadeh. Get ready for a hassle if you stay here because the people who take care of it are like brokers. I was given a number but the call was slow to respond, chat today, reply tomorrow. Imagine when you get a flooded bathroom and the toilet can't flush. 🤪 the location is okay, right next to the Time Square mall, looking for food is easy, there is monorail train access also in the mall.

We booked 4 nights and 3 nights with additional money because there were a lot of people and then on the last night we were moved to the usual place which didn't match the price and the service was lacking in service and indifferent.

Already paid for the room. Arrive at the apartment. The people in the apartment said there were no rooms.

It's really bad, I really don't recommend requesting a family room, 1 room, 3 twins, and they give me a downgrade room. The condition of the room was leaking, the mattress was dirty, the sheets were yellow. Never come here again.

Fraudster, I want to check in. The room isn't there.

Nice room. But don't have receptionist and bell boy to help.

The staff unfriendly, room different from traveloka description, old furniture and most of them is broken. The plug electricity very bad like 7/10 is not functionable. No recommend for visitor or tourist.

Worst. Book 3 family rooms for 13 people. You get 1 family room and 2 regular rooms. Given an extra bed to wait until 11pm. Dirty towels, yellow pillows, the mattress has lost its springs, it's really bad. Not worth it at all. There are also no blankets. Really disappointed. I also can't get a refund. He gave different towers and different floors. Don't recommend it at all. Just the location is good, the rest is not at all. Critical.