Cordex Marelan Medan

Explore Cordex Marelan Medan
9.2
Exceptional
From 296 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.9

Location

9.2

Service and Facilites

9.0

People often mention about Cordex Marelan Medan
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Staff Friendliness (33)
Ambiance (28)
Bedroom (27)
Accessibility (24)
Check-in/out Time (24)
Surroundings (22)
Bathroom (21)
Hotel Area (20)
Wifi (19)
Family Friendly (17)
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Traveler Reviews Cordex Marelan Medan

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20
40
Customer reviews
A***s
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
The service was good, but on the date of my stay, the electricity went out more than 4 times and the electricity and hot AC were on for quite a long time.
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Accommodation's Reply
03 Jul 2026
Warm greetings from Omega Hotel Management at the Kordex Marellan Medan Hotel. Thank you for sharing your valuable experience during your stay at the Kordex Marellan Medan Hotel. We were delighted to have you stay with us and hope you made wonderful memories. We sincerely apologize for the inconvenience caused by the power outage. This was due to damage to the PLN power grid. We are always striving to improve the quality of our services and products. We look forward to seeing you again at the Kordex Marellan Medan Hotel. Saddam A. Pamungkas, CEO
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Good, friendly staff when we checked in.
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Accommodation's Reply
25 Jun 2026
With our deepest respect from Cordex Marelan Medan - Omega Hotel Management. Thank you for taking the time to share your experience at Cordex Marelan Medan. We are delighted to hear that your stay was valuable and we look forward to welcoming you back to Cordex Marelan Medan again. Saddam A. Pamungkas, Operations Manager
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Normal s.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 4 week(s) ago
The AC is not cold, the lights often go out.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, From Cordex Marelan Medan - The Omega Hotel Management team would like to thank you for taking the time to share your experience staying at Cordex Marelan Medan. We apologize that Medan experienced a power outage during your stay, affecting not only our hotel guests but also a large area of Medan. Your feedback regarding the air conditioning not functioning as it should have during your stay at Cordex Marelan Medan is very important to us in improving our quality of service. We hope to welcome you back to Cordex Marelan Medan again and wish you a better experience. Saddam A. Pamungkas, Operations Manager
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A***p
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Recommended for those on holiday in Medan
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Accommodation's Reply
15 Jun 2026
With our deepest respect from Cordex Marelan Medan - Omega Hotel Management. Thank you for taking the time to share your experience at Cordex Marelan Medan. We are delighted to hear that your stay was memorable. We look forward to welcoming you back to Cordex Marelan Medan again. Saddam A. Pamungkas, Operations Manager
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A***p
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Recommended for those who are going to Medan.
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Accommodation's Reply
15 Jun 2026
With our deepest respect from Cordex Marelan Medan - Omega Hotel Management. Thank you for taking the time to share your experience at Cordex Marelan Medan. We are delighted to hear that your stay was memorable. We look forward to welcoming you back to Cordex Marelan Medan again. Saddam A. Pamungkas, Operations Manager
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M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I will come back again thank you I am very satisfied
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Accommodation's Reply
10 Jun 2026
With our deepest respect from Cordex Marelan Medan - Omega Hotel Management. Thank you for taking the time to share your experience at Cordex Marelan Medan. We are delighted to hear that your stay was valuable and we look forward to welcoming you back to Cordex Marelan Medan again. Saddam A. Pamungkas, Operations Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
With our deepest respect from Cordex Marelan Medan - Omega Hotel Management. Thank you for taking the time to share your experience at Cordex Marelan Medan. We are delighted that during your stay at Cordex Marelan Medan you had a valuable experience and received the best service from the Cordex Marelan Medan team. We hope to welcome you back to Cordex Marelan Medan again. Saddam A. Pamungkas, Operations Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
The staff are friendly, the room is clean, the facilities in the room, especially the toilet flush, were broken (they were repaired but broke again), the wifi is slow, the room is too small (even prayer is disturbed), there is one rule that makes you frown, more or less "the bedsheets must not be stained (either food or blood), if found so, you will be fined", gosh that's the job of the hotel housekeeping to clean the stains on the bedsheets / pillowcases, why are guests like that threatened like that? But overall, it can make you feel at home. Good luck to all of us.
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Accommodation's Reply
29 May 2026
Dear Valued Guests, From Cordex Marelan Medan - The Omega Hotel Management team would like to thank you for taking the time to share your experience staying at Cordex Marelan Medan. We are delighted to hear that you had a positive experience and apologize for any inconvenience you may have experienced. We will use this feedback to improve our services and products for all our guests. We look forward to welcoming you back to Cordex Marelan Medan again. Saddam A. Pamungkas, Operations Manager
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Aidil F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's really good, it's really good.
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Accommodation's Reply
29 May 2026
Dear guests, Cordex Marelan Medan - Omega Hotel Management would like to thank you for taking the time to share your experience during your stay at Cordex Marelan Medan. We are honored to have had such a memorable time with you. We hope to welcome you back to Cordex Marelan Medan again. Saddam A. Pamungkas, Operations Manager
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Herry I.
icon-Staycation
Staycation
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10.0
/10
Reviewed 7 week(s) ago
Very good environment, nice and tidy.
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Accommodation's Reply
05 Jun 2026
Warm greetings from Cordex Hotel Marelan Medan - Omega Hotel Management Thank you Mr. Heery for the time to share your experience during your stay at Cordex Hotel Marelan Medan. It is a pleasure for us during Mr. Herry staying at Cordex Hotel Marelan Medan to have a good experience. We look forward to welcoming you back to stay at Cordex Hotel Marelan Medan. Saddam A. Pamungkas Operational Manager
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very helpful and the service is very good.
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Accommodation's Reply
29 May 2026
A warm greeting from Omega Hotel Management at the Kordex Marellan Medan Hotel. Thank you for sharing your valuable experience during your stay at the Kordex Marellan Medan Hotel. We sincerely thank you for choosing our hotel and feel that your stay provided you with unforgettable memories and the best service. We look forward to seeing you again at the Kordex Marellan Medan Hotel. Saddam A. Pamungkas, CEO
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Friendly staff, good environment
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Accommodation's Reply
22 May 2026
Warm greetings from Cordex Hotel Marelan Medan - Omega Hotel Management Thank you Mr./Mrs. H**y for the time to share your experience during your stay at Cordex Hotel Marelan Medan. It is a pleasure for us during Mr./Mrs. H**y staying at Cordex Hotel Marelan Medan to have a good experience. We look forward to welcoming you back to stay at Cordex Hotel Marelan Medan. Saddam A. Pamungkas Operational Manager
Fayyaz A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The staff treated me with so much respect and kindness. Everything was neat, comfortable, and worth every penny.
1 people find it helpful
Accommodation's Reply
09 May 2026
Warm greetings from Cordex Hotel Marelan Medan - Omega Hotel Management Thank you Mr. Fayyaz for the time to share your experience during your stay at Cordex Hotel Marelan Medan. It is a pleasure for us during Mr. Fayyaz staying at Cordex Hotel Marelan Medan to have a good experience. We look forward to welcoming you back to stay at Cordex Hotel Marelan Medan. Saddam A. Pamungkas Operational Manager
y***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly, the rooms are also clean, tidy and comfortable.
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Accommodation's Reply
02 May 2026
With our deepest respect from Cordex Marelan Medan - Omega Hotel Management. Thank you for taking the time to share your experience at Cordex Marelan Medan. We are delighted to hear that your stay was valuable and we look forward to welcoming you back to Cordex Marelan Medan again. Saddam A. Pamungkas, Operations Manager
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t***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Comfortable and close... So a place full of memories.
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Accommodation's Reply
25 Apr 2026
With our deepest respect from Cordex Marelan Medan - Omega Hotel Management. Thank you for taking the time to share your experience at Cordex Marelan Medan. We are delighted to hear that your stay was valuable and we look forward to welcoming you back to Cordex Marelan Medan again. Saddam A. Pamungkas, Operations Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Very impressive, comfortable and calm atmosphere
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Accommodation's Reply
25 Apr 2026
With our deepest respect from Cordex Marelan Medan - Omega Hotel Management. Thank you for taking the time to share your experience at Cordex Marelan Medan. We are delighted to hear that your stay was valuable and we look forward to welcoming you back to Cordex Marelan Medan again. Saddam A. Pamungkas, Operations Manager
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Aidil F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The tree is really good, it is the best.
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Accommodation's Reply
25 Apr 2026
Welcome to Cordex Marelan Medan – Omega Hotel Management. Thank you for taking the time to share your experience staying at Cordex Marelan Medan. We were honored to have shared memorable moments with you. We hope to welcome you back to Cordex Marelan Medan again. Saddam A. Pamungkas, Operations Manager
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t***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Convenient, only the ordering system is sometimes better to use the app
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Accommodation's Reply
25 Apr 2026
With our deepest respect from Cordex Marelan Medan - Omega Hotel Management. Thank you for taking the time to share your experience at Cordex Marelan Medan. We are delighted to hear that your stay was valuable and we look forward to welcoming you back to Cordex Marelan Medan again. Saddam A. Pamungkas, Operations Manager
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A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Good afternoon, the hotel is comfortable and most importantly, it has an elevator. - Close to Suzuya Marelan - Friendly staff - Very affordable prices.
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
With our deepest respect from Cordex Marelan Medan - Omega Hotel Management. Thank you for taking the time to share your experience at Cordex Marelan Medan. We are delighted to hear that you had a memorable time at Cordex Marelan Medan. We sincerely hope to welcome you back to Cordex Marelan Medan again. Saddam A. Pamungkas, Managing Director
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F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 17 week(s) ago
Okay, but the service was not up to par. The special message stated check-in at 12:30 but we had to wait until 2 p.m.
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Accommodation's Reply
19 Mar 2026
Dear Mr./Ms. F*H from Cordex Marelan Medan - The Omega Hotel Management team would like to thank you for taking the time to share your experience at Cordex Marelan Medan. We are delighted that you enjoyed your stay and had a meaningful experience, including receiving the best service from the Cordex Marelan Medan team. We apologize for the inconvenience you experienced, but according to hotel standards, check-in begins at 2:00 PM as we need time to prepare your room. Early check-in after 2:00 PM will incur an additional charge (early check-in fee) based on the hourly rate and subject to room availability. We hope to welcome you back to Cordex Marelan Medan again. Saddam A. Pamungkas, Operations Manager
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Number of reviews per page
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