This is such a beautiful, serene hotel. I cannot wait to visit again.

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Beautiful Location and Great relaxing place to be, totally recommend.

Room was great. Loved being on the water.

The resort is conveniently located near the airport. The staff were all very warm and friendly, however there's room to improve hospitality management skills. The resort infrastructure is quite extensive and ageing - unfortunately we had issues with having no or very limited hot water in two of the rooms we were moved to. The food is fresh and well prepared but the menu could do with a higher level of variety or rotation for longer stays. The gym and health spa were very convenient but the facilities require maintenance upkeep. I had a traditional massage which was one of the best I have ever received - truly blissful. I think the resort will improve as it has only recently been taken over and there is a learning curve in play. Would I go back? Yes absolutely because to spite all of these small things we loved our stay and the friendly staff. We particularly enjoyed the cultural activities and the impressive cultural night.

Rooms not clean. Cockroaches and dirty bathroom

Excellent resort, nice beaches, pool, also spa. Food was outstanding good variety!!! The rooms were big, the rooms looked out to the ocean.

Amazing place. Really close to airport and ferry. On a pretty beach and great pool area. Breakfast buffet had huge range. When had small issue aircon fixed really quickly.

Overall: A relaxing stay with great airport access, but service needs some tightening up. ​The Room: Spacious and clean, though the floor in our initial room (we stayed there twice due to our arrival and departure times) felt like it needed a good mop. I missed the complimentary slippers the previous Sheraton management used to provide, but otherwise, it was a good space. ​Amenities & Atmosphere: Great, relaxing vibe. The beach and pool are both lovely. They did run out of pool towels due to how busy it was, resulting in a bit of a wait. We also checked out the casino for the first time and appreciated the good deals they offered. ​Dining & Service: The food was decent, but the wait staff operations need improvement. Our order was misplaced, and three tables that arrived after us were served first. It took me speaking up to get things moving. Despite having plenty of staff on the floor, there was a lack of consistent follow-up with tables. ​Location: Highly recommended for its proximity to the airport - very handy for early morning flights or late check-ins.

Beautiful place. Panoramic views. Staff are very friendlly. I would definitely stay there again.

Everything was perfect

Perfect 5 Stars!

The location is special and Samoa has real charm, people are genuine and friendly. Service is a little haphazard and food is not top end. Would I recommend to anyone to stay here? for the location yes 100%, and hopefully other wrinkles get ironed out in time. This has the potential to be a really great destination but it’s got a little distance to go.

Everything was GREAT with the exception of the spa location…Spa location was waaaay tooo far, it needs a golf cart to transport the visitors and honestly was kinda scary and creepy.

The hot water was cold and luke warm. NO towels in the room.

Beautiful Property great Poull very clean good food and the staff are amazing.

The staff were very attentive, the room was comfortable and well stocked with essentials. ( just missing milk that was supplied quickly) The swimming pools were clean and inviting and the grounds, beach and view beautiful. We will stay again as we often travel to Savaii and this is a wonderful location.

AMAZING staff. So incredibly warm and hospitable. 10/5 stars. I had a couple minor issues that were somewhat annoying. When I checked in I let staff know my room was missing a hairdryer and remote, and this was not replaced. Later than night I encountered a swarm of snails that had entered my unit. Of course not something hotel can control - it's the tropics. I asked to be moved to another room which was immediately accommodated. However upon arriving to the room I noticed there was no deadbolt. As a woman solo, I would have liked one. Also they said there would be a dryer in that room - also not in there. All in all minor issues, overall a great stay - wonderful staff, BEST massage, gorgeous property.

Great position and beach swimming. Breakfast was very typical of the islands and I wish their were more varieties on fruit available as well as some more traditional Samoan foods to try on the evening menu. Loved how the resort was designed and the huge pool area. Very much a wonderful relaxing holiday.

This is pure heaven. The staff go out of their way to make you feel welcome. When we arrived I had a room that didn't tick the boxes for me, Within an hour they had us moved without any issues. They went out of their way to spoil me on my birthday with multiple surprises. Rooms are tidy and the beds are very comfortable. Breakfast was beautiful every morning and always well stocked, coffee was brilliant.