8.6
Very Good
From 568 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.3

Meal

8.3

Location

8.9

Service and Facilites

8.4

People often mention about Cove Casaduta
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Staff Friendliness (78)
Surroundings (73)
Accessibility (73)
Bedroom (70)
Distance to City Center (66)
Ambiance (65)
Bathroom (65)
Room Space (56)
Hotel Area (52)
Check-in/out Time (45)
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Traveler Reviews Cove Casaduta

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40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Strategically located in the BSD business center yet economical
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Accommodation's Reply
07 Oct 2026
Thank you for staying at Cove. We are very happy to hear that you had a wonderful time. Customer satisfaction is always our top priority, and we are delighted that you had such a satisfying experience. We will continue to strive to provide the best service to all our guests at Cove. Have a great day!
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall it's okay, but the noise from motorbikes outside is really annoying.
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Accommodation's Reply
07 Oct 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is easily accessible, located right on the road and clearly visible, close to ICE BSD. It's close to food stalls, Alfamart, and the prices are affordable 🙂👍
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Accommodation's Reply
07 Oct 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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M***d
icon-origin-TRAVELOKA
5.4
/10
Reviewed 2 week(s) ago
The room was dirty and poorly maintained, the sheets were stained, damp, and smelly. It wasn't worth checking into. We checked out less than an hour after checking in.
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Accommodation's Reply
07 Oct 2026
We are deeply sorry about your unpleasant experience at Cove Casaduta. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
The location is pretty good, parking is difficult.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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Sella S.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
It's comfortable, the AC is cold, the bathroom is clean, and the bed is comfortable to sleep on.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Cella S., Thank you for staying at Cove. We are very glad you enjoyed your stay with us. Tenant satisfaction is always our top priority, and we are happy to see that it is. We will continue to provide the best service to all Cove tenants. Have a great day!
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Nice staff, cool and fairly large room, but unfortunately the TV didn't work.
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1 people find it helpful
Accommodation's Reply
09 Sep 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
8.0
/10
Reviewed 6 week(s) ago
The lack of noise when the water is turned on from other rooms is surprising, the TV can't be turned on at all, the toilet is just not clean, the ceiling is not clean and the lights are off, the rest is nice and comfortable for rest
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3 people find it helpful
Accommodation's Reply
09 Sep 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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Meirina
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Positive side: Access to ICE, mini market, and hangout spots is very easy. Free Wi-Fi with fast and stable connection. AC cools quickly. The room is quite spacious. There's a balcony that can be opened for fresher air. Hot water is optimal. The room price is the most affordable with this facility and access. Challenge: Must park on the public road if bringing a private car, no chairs, no trash can in the room, the TV cannot be turned on, the room is not clean and not tidy, but it seems safe from pests and infectious diseases. Overall: Worth the price, very OK for me.
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Accommodation's Reply
15 Sep 2026
Dear Merina, Thank you for staying at Cove. We’re delighted that you enjoyed your experience with us. Tenant satisfaction is always our top priority, and we’re very pleased that this was achieved. We will continue to do our best for all Cove tenants. Wishing you a wonderful day!
Meirina
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Very close to ICE. Very easy access to events in the area & the room rates are among the most affordable. You get what you pay for. Parking is on the public road, but fortunately it's free, safe, and doesn't invite fights/fights between neighbors. The room is not very clean, not very tidy, but still safe - still no strange pests & doesn't cause skin diseases. The TV won't turn on - but oh well, it makes you able to focus on resting. There are no chairs. So if you want to work seriously, try stopping by Kopi Nako. Hehehe. The trash can is only outside with a small size, at first I was confused about where to throw the toilet paper waste. Finally solved it by bringing my own plastic bag. Other Free & fast Wi-Fi, AC cools quickly, hot water works quite optimally (if for shampooing - maybe there isn't enough hot water), the room is quite spacious, there is a balcony that can be opened - the air is fresher, finding food / looking for anything is easy as everything feels close - can be reached by walking. 😃 For this price, it's appropriate - it's perfectly fine for me 😃
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Accommodation's Reply
15 Sep 2026
Dear Merina, Thank you for staying at Cove. We are so glad you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are happy to have achieved that goal. We will continue to strive to provide the best for all our Cove renters. Have a great day!
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NZ archel
icon-origin-TRAVELOKA
7.3
/10
Reviewed 8 week(s) ago
There is no mat in front of the bathroom, the toilet bidet hose is leaking (cannot be used), there is no chair.
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1 people find it helpful
Accommodation's Reply
27 Aug 2026
Dear Mr./Ms. nz archel, Thank you for staying at Cove and for your review. We are delighted to hear that you had a positive experience with us. Your feedback is extremely important to us in improving the quality of our service and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 8 week(s) ago
Dirty room, not cleaned beforehand. Served by security. Highly not recommended. Poor service.
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1 people find it helpful
Accommodation's Reply
27 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Casaduta. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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D***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Strategic location, close to ICE BSD.
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1 people find it helpful
Accommodation's Reply
27 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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z***l
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The best quality budget accommodation I have ever tried.
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Accommodation's Reply
27 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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V***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 9 week(s) ago
1. Deposits must be paid in cash. No transfers even for a single day, so it's still a deposit. 2. The sheets and blankets were incredibly dirty, stained from the moment we arrived. Luckily, check-out wasn't crowded. 3. The AC was cold, but the water was hot, and the TV wouldn't turn on. 4. The bathroom was dirty, with rusty washer and showerheads. 5. The corridor was incredibly noisy at 1 a.m., someone was singing "For Revenge"—a denial. Imagine that screaming song at 1 a.m. 6. The activity of the people next door was very audible. I stayed in room 806, but it should have been 804 next door. 7. I stayed here on the last day of GIIAS at ICE (the loading area), so the noise of trucks backing up was incredibly loud until 3 or 4 a.m. 8. The Wi-Fi was okay, and the deposit was immediately returned upon key exchange. 9. Oh yeah, check-in was a bit complicated because you had to scan a barcode and fill out a profile. And if I make a mistake, I have to start over. Oh my, sometimes it takes me 10-15 minutes just to check in, and the staff are unfriendly (the security guard who handles check-ins, haha, I don't know where the real receptionist is 🤣)
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2 people find it helpful
Accommodation's Reply
27 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Casaduta. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Okay, the place is flexible, but it's a shame the walls are a bit noisy, as they don't seem to dampen the sound.
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2 people find it helpful
Accommodation's Reply
12 Aug 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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NUR H. I.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The hotel was clean, neat, and tidy. But unfortunately, the TV was broken and could not be used at all. There was no cable or TV decoder plugged in. The bathroom was clean and odorless. In the bedroom, everything looks well but needs to be improved. The linen was a little dirty with some stains on it. I hope the bed sheets are checked regularly. Unclean linen should be replaced soon with new ones. The hotel's location is very strategic, near AEON Mall, near Prasmul University, and ICE BSD Convention Center.
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+5
1 people find it helpful
Accommodation's Reply
27 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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A***l
icon-Transit
Transit
icon-origin-TRAVELOKA
5.3
/10
Reviewed 13 week(s) ago
The room was extremely dirty and unsanitary. There was mold in the room and bathroom. The mattress was extremely dirty and had many unknown stains. While the location is good, it was extremely uncomfortable to stay here. I recommend booking another, better, and more affordable hotel. I was so overwhelmed that I checked out on the first night and moved to another hotel.
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1 people find it helpful
Accommodation's Reply
27 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Casaduta. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The place is easy to find, located on the side of the road, close to ICE only 5 minutes walk, close to Alfamart, Kopi Nako, Circle K and warteg. The facilities of this inn are: - There is an elevator - Get toothbrush + soap - Provided towels (although dirty) - 1 clothes hanger - There are 2 power outlets in the room and 1 power outlet in the bathroom - 1 small table + 1 chair - 1 small wardrobe - 1 shoe rack - No bottled water but provided water dispenser + microwave in the hallway - Balcony - AC - TV (but no TV remote provided) - Water Heater. For the size of the bed is very large, very spacious can be for 4, only the pillow is too high so it is not comfortable to sleep. The sheets are also not very clean (lots of stains). The room is quite spacious but tends to be damp. The AC is very cold and the water heater works well. The shower and toilet area has a partition, but the cupboard in the bathroom inside is moldy. The bathroom floor is not slippery and the bathroom does not smell bad. The reception staff was friendly and very helpful during check-in (a 100,000 Rupiah deposit is required for the access card). No ID card is required; just a photo is required when filling out the information. Overall, this accommodation is relatively clean and comfortable for the price.
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+5
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Accommodation's Reply
27 Aug 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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Y***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 15 week(s) ago
You get what you pay for. Cheap prices mean noisy air conditioning, poor water flow, and a musty smell in the room, likely from the garbage disposal.
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2 people find it helpful
Accommodation's Reply
27 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Casaduta. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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Number of reviews per page
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