I booked a room at the hotel and had a note that I would check in at 11pm due to a late flight, but while on the plane, the hotel could not contact me and arbitrarily canceled my room. I was not able to check in at midnight and had to stay in another room because the hotel had extra rooms for 1 night. The next day, there were no more rooms and I had to book another place. Neither the app nor the hotel supported me and the hotel's call center had a very unpleasant attitude.

The staff made things difficult for customers, did not solve customers' problems, looked down on customers, had a bad attitude, very upset about the trip, told the hotel that the room did not need to be cleaned but still entered the room and searched our belongings without permission, when it was time to leave they found an excuse to fine me, asked me to pay 1.1 million for damaging the chair and smoking in the room but the chair was already damaged and there was no smoking in the room, forced me to pay because I did not have proof that the chair was damaged before, I think this hotel's 1 star is too high, it should be 0.5 stars

Good staff happygsjsjjnmbb

Good place, airy, spacious. Fully equipped

The housekeeper here has a very unpleasant attitude towards guests, not welcoming, when guests ask, they are silent and do not answer, the hotel service is good but the attitude of the staff feels like being looked down upon

I checked in late but the staff here were nice and the room was clean. Overall it was ok everyone.

Small room, moving around, arranging furniture is a bit inconvenient. But the room is fully equipped, the sewer smells a bit.

clean room. no full length mirror in room so a bit inconvenient.

The room is as pictured but the sheets and blankets are dirty, I don't know if they've been cleaned. I checked in late and checked out late with prior notice, but at 12am there was laughter and shouting in the hallway and the door was slammed shut. I hope the home team will pay attention to the noise during bedtime because the room is not soundproofed and the room is not clean.

When I got to the hotel, the door was closed waiting for someone to open it, and there was a time limit for others to come in. The room looked like someone had just stayed there and hadn't been cleaned yet. The bed sheets were dirty and there were no slippers like other hotels. The fridge also didn't have water for guests. What a terrible experience. Even worse than the 350k room at Su Van Hanh.

ok room, reasonable price, surrounding area has many amenities, diverse food

The room is a bit stuffy and cramped compared to the price segment.

The room has yellow stains on the pillows and mattress. It doesn't feel very clean.

Everyone who comes to rent a hotel, remember to bring toothbrush and toothpaste along with personal items because they are not available here.

The toilet here smells like sewer🥲

The receptionist talked down to the customer and was extremely rude, showing poor service. A terrible experience and will never return.

ok, a bit small, room not soundproof

Good, everything is ok, close to the center

Very comfortable, clean and airy. Will come back again. Friendly staff.

Room in the center of Binh Thanh district, comfortable and clean