Hotel O Sweet Home Residence Simpang Lima

Explore Hotel O Sweet Home Residence Simpang Lima
6.6
Pleasant
From 59 reviews
Provided by travelers on
Cleanliness

6.3

Room Comfort

5.9

Meal

6.3

Location

6.7

Service and Facilites

5.7

People often mention about Hotel O Sweet Home Residence Simpang Lima
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Staff Friendliness (2)
Check-in/out Time (2)
Room Space (2)
Accessibility (1)
Ambiance (1)
Soundproof (1)
Bathroom (1)
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Traveler Reviews Hotel O Sweet Home Residence Simpang Lima

Number of reviews per page
20
40
Customer reviews
angga o.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room is clean and comfortable, the staff is friendly, and it's easy to get everywhere. There's also parking inside, but unfortunately, it's not very spacious. The only downside is the AC isn't very cool. But otherwise, it's highly recommended 👍🏻
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Rhyry
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The room is clean, it's really worth it 🥰
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 31 week(s) ago
The price in the app and the price at the hotel do not match, asked to pay additional money when checking in, no prior notification.
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5 people find it helpful
V***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 33 week(s) ago
There are additional costs without prior confirmation.
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2 people find it helpful
Qaiser A.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 34 week(s) ago
Very bad rout staff online order and must give more money there bed not good for sleeping very bad experience this hotel
1 people find it helpful
I***l
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 34 week(s) ago
Asked for a refund, the information is that the online price has not been updated.
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4 people find it helpful
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 35 week(s) ago
The price that had been paid via the app turned out to not be full, when checking in I was asked to add the rest.
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3 people find it helpful
M***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 44 week(s) ago
The hotel price was not right, when we got there they asked for another price of 150k per night.
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8 people find it helpful
Dea P. S.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 44 week(s) ago
I have paid in full but when I arrived at the place I was asked for additional fees, they said the fees in the application were wrong, if it was wrong it should be fixed or deleted from the application, if this is the case it is a scam, the receptionist was rude, wanted a refund and said it was impossible "other guests usually can't do it so it's better to just pay more, we don't get money from the application either" said the receptionist, I heard it was speculative, it means it's not just once or twice like this, so where is the money?, whether I like it or not I end up paying more, the way to the room was not directed so I had to find it myself even though there were staff who were just silent, the blanket smelled like it had never been washed, fix it again, everything was really bad, if there was a -10 star, I would give it -10
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13 people find it helpful
b***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
All OK. But please change the price, like trap!
8 people find it helpful
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 49 week(s) ago
According to previous reviews, there is indeed an additional /room @ 75,000, but it is still worth it, it is quite strategic, there is air conditioning, hot water even though the room has no windows, if it is only for sleeping, it is okay.
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2 people find it helpful
M***d
icon-origin-TRAVELOKA
7.0
/10
Reviewed 50 week(s) ago
There are additional costs outside the application. Think again if you want to be here, 0/10 👎🏻
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14 people find it helpful
A***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 56 week(s) ago
fraud, doesn't match what's in the ad, doesn't look like the hotel
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5 people find it helpful
D***u
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 56 week(s) ago
Booked a room long in advance when I arrived at the location they said it was fully booked and my name was not there even though I had booked it on Traveloka. When I was asked for a refund, I was very disappointed. And besides me, many customers who came there were rejected for reasons like mine.
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8 people find it helpful
Leodi
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
The hotel staff is very friendly, the environment is clean, the hotel is comfortable.
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1 people find it helpful
A***l
icon-origin-TRAVELOKA
6.4
/10
Reviewed 61 week(s) ago
The hotel price does not match the application when checking in, an additional price is requested.
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9 people find it helpful
I***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 66 week(s) ago
We have to paid additional charges before check in 🤬.
8 people find it helpful
n***o
icon-origin-TRAVELOKA
5.0
/10
Reviewed 66 week(s) ago
There are additional costs beyond the initial rate.
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10 people find it helpful
Abi W.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 67 week(s) ago
When I got there, I was asked for another 54,000 because the online price was different from the original price. The guard said 150,000 per night. 2 nights 300,000. While I had paid online 246,000 for two nights, finally I had no choice but to add more than having to look for it again because it was already late. It felt trapped and the mattress was hard, sleeping was uncomfortable and the TV had no signal and the rest was clean, the AC was cold. I probably won't go there again. Thanks u.
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19 people find it helpful
Andri P.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 68 week(s) ago
The application price is 80K. After arriving, add 70K. 😪.
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11 people find it helpful
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