8.4
Very Good
From 12 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.8

Meal

9.6

Location

8.1

Service and Facilites

8.0

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Traveler Reviews Crazy Steak Resort Glamping Villa

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Customer reviews
Z***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 15 week(s) ago
Sorry in advance, please allow me to give input based on my real experience & I have no intention of bringing down glamping. The sheets in room number 3 had dirty white spots, there was gecko poop on the sheets, there were hair marks and there was leftover toothpaste that had fallen under the toilet, at 5 am the water was not on when complained at around 7 am the officer said the water had just been filled, the key to room number 1 was broken (before moving to the room next to number 3) because of the previous guest said the officer (this is about security and privacy what if the room key doesn't work) and worse the officer already understood that the key to room number 1 was broken but the room was still offered to visitors with AC facilities when complained the officer said the key to the room was broken because of the previous guest & wanted to be repaired but the repairman was still in Surabaya finally I was offered to move to room number 3, the corners of room number 3 that brought galvalum had a lot of sawang, the vinyl floor was starting to peel off, the door handle to the room was broken. number 3 also removed the handle insulation, the stitching of the sheath was torn. Please provide a prayer sign for the direction of the Qibla so as not to be confused and provide a telephone number for the CS so that when you need help from the CS you don't have to go back and forth to the CS place because the CS place actually requires effort, it's not far but the place is a bit uphill, requiring walking, if there is a telephone/complaint number, it's good so that if there is anything you can just call. When we checked in, we were also not told or explained about the username and password for the wifi that could be used, before there was an initiative from the guest to ask first/in the room there was a writing on which username and password for the wifi that could be used. In room number 1 before I moved to room number 3, there was no mat when I first entered, there was only 1 mat, and that was only in the bathroom while the position when I arrived was raining & if I entered the room it would definitely be wet. I comment like this not intending to bring down the glamping but so that the facilities are improved so that visitors are comfortable & do not complain back and forth. I ordered using traveloka for a price of 600 thousand or so to find a nice & comfortable one but it was very disappointing that it did not match the price.
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3 people find it helpful
Accommodation's Reply
17 May 2025
We tried to contact you via whatsapp, but you were always uncooperative and blocked our numbers. Your writing is not all true and really causes material and immaterial losses to our business. For that we submit all these problems to our Laywer. Thank you
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Achmad T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Recommended, friendly, and nice view.
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Accommodation's Reply
17 May 2025
thank you very much sis. looking forward to your next visit. We always try to give the best
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D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
overall okay satisfying want to stay there again if I have the chance
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1 people find it helpful
Accommodation's Reply
15 Nov 2024
Thank you, waiting for your return 🙏. Crazy Steak Villa Management
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R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Very very satisfied and comfortable. The place is really nice.
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1 people find it helpful
Accommodation's Reply
15 Nov 2024
Thank you, waiting for your return 🙏. Crazy Steak Villa Management
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A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 43 week(s) ago
The place and atmosphere are quite good and comfortable, unfortunately in room number 2 the roof of the bathroom seems to be loose, if it is hit by the wind the sound is loud and noisy. In other rooms I think it is not noisy because the roof is already neatly installed. For the food, it is worth the price, the crazy chocolate is delicious, the chocolate tastes like there are nuts. The rawon beef is also very delicious. The price per night is also quite cheap, with a shady atmosphere surrounded by gardens. If you want to add PS games, just add 100k.
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4 people find it helpful
Accommodation's Reply
15 Nov 2024
Thank you, For the bathroom roof, it can be opened and closed with a sliding system. So that guests can feel the sensation of direct rain or natural air circulation. Waiting for your return 🙏. Crazy Steak Villa Management
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.6
/10
Reviewed 45 week(s) ago
Yes, we recommend upgrading to a better room with double AC because it's really hot..TPI, unfortunately, the air conditioner is leaking and when I want to check out, it shuts off, so when it's my husband's turn to take a shower, I can't.
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2 people find it helpful
Accommodation's Reply
16 Oct 2024
Hello, the water in the tank is running out. But it can be used in less than 30 minutes, right? Thank you.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
A truly unique villa! Bored with the same old hotels (like just moving from home 🤣. In this villa, it feels like being in a European village or Ubud-Kintamani Bali 🥰. Moreover, the food menu is truly authentic! Can't be found anywhere else. Seriously! But at an affordable price. The villa knew that we were on our honeymoon, eh, they gave us honeymoon flower decorations in the room 🥰❤️ so sweet! 😍. The sunset and sunrise spots are perfect, my God! You can get them all 🥰. In the evening, there is also live acoustic music. I don't regret coming all the way here. Next vacation will come again
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+5
3 people find it helpful
Accommodation's Reply
22 Sep 2024
Thank you for sharing your satisfying experience. Hope you will choose us to staycation again. Management @crazy. Steak. Id villa-cafe-spa resort.
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Iis s.
icon-Leisure
Leisure
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10.0
/10
Reviewed 55 week(s) ago
Very suitable with the family, everything is delicious
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2 people find it helpful
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