Dear Mr/Ms. Pham, Thank you for staying and taking your time to share your experience. We are pleased to know that you had a good stay with us. We look forward to welcoming and seeing you again in the future. Again, we appreciate your feedback and great rating. Sincerely, Ngan Le Mot Dem Hotel.

First of all, 1001 Night Hotel apologizes for the inconvenience you experienced during your stay with us. We have verified your information, but we are unable to track your booking in our system. If possible, please inform us of your booking via ZALO (093 685 1994, Mr. Hai) or leave your contact details via Zulu/Facebook so we can confirm your booking and assist you. Non-smoking rooms: The receptionist will inform you upon check-in. A cleaning fee for smoking rooms is VND200,000, down from VND400,000. However, if no damages are found after the room inspection, we will make appropriate adjustments. We listen to your feedback and are committed to improving the service. We hope this information is helpful, and we hope you have the opportunity to serve us again in the future. Thank you very much, Mr. and Mrs. Day & Night Hotel

Dear Maudya A, Warmest Greetings from Ngan Le Mot Dem Hotel! Thank you for choosing your stay with us. We deeply appreciate your valuable feedback regarding your recent stay at Ngan Le Mot Dem Hotel. It is really wonderful to hear that you did enjoy your stay with us, especially the performance of our staff was highly appreciated. That is a great motivation for us to keep providing the best to our valued customers. Once again, thank you for your review. We look forward to the opportunity to welcome you back to Ngan Le Mot Dem and provide you with an even more memorable experience. Sincerely, Ngan Le Mot Dem Hotel.

Dear Ms Han, Warmest Greetings from Ngan Le Mot Dem Hotel! Thank you for choosing your stay with us. We deeply appreciate your valuable feedback regarding your recent stay at Ngan Le Mot Dem Hotel. It is really wonderful to hear that you did enjoy your stay with us, especially the performance of our staff was highly appreciated. That is a great motivation for us to keep providing the best to our valued customers. Once again, thank you for your review. We look forward to the opportunity to welcome you back to Ngan Le Mot Dem and provide you with an even more memorable experience. Sincerely, Ngan Le Mot Dem Hotel.

Dear Ms. Mai, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We'd like to thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. We are delighted to hear our facilities have met your expectation. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely, Ngan Le Mot Dem Hotel.