Dear Sir/Madam. Warm greetings from Hotel 88 Kedoya. On behalf of the management of Hotel 88 Kedoya unit, we would like to thank you for your choice to stay at our Hotel Unit. In relation to your review of Hotel 88 Kedoya Unit, we would like to apologize profusely for the inconvenience regarding the air conditioning which is not cold enough. This will be our priority to provide better service to guests. On behalf of the management of Hotel 88 Kedoya, we would like to thank you for your positive review of our hotel unit, this input will increase the enthusiasm of our team in providing the best service to all guests. We greatly hope to be able to welcome you back to Hotel 88 Kedoya. Warm Regards, Abdul Azis Fahmi. Hotel Manager.