Overall Ratings & Reviews Hawthorn Extended Stay By Wyndham Columbia / Ft. Jackson

My stay was okay. Pretty standard for a couple of nights.

Nice and clean I love the breakfast 😍

Nice

I like the property, I was there for three days and housekeeping didnt make the beds ,they only take out the garbage, and towels. Didnt replace the empty shampoo and,bodywash. When you come back out from your day, you want your room to look clean and inviting. That wasn't the case.

Both hotel rooms had Roaches!

The main reason for booking this hotel was that their website shows a restaurant and bar. They even gave a voucher for a free appetizer at check in. Guess what...... no restaurant or bar. The room 101 was spacious but not very clean. The coffee maker had an old capsule left in it. The kitchen faucet needed tightening down. Will definitely not return

Shawn D was very helpful and quick .

Nice

Nice location

The hotel is nice and well-maintained. The rooms have outside access, which I wasn't expecting. I guess I missed that detail. We booked the only remaining king room, which happened to be an accessible room. I would never book this room again because of issues with the bathroom design. First, the shower has no curtain or other barrier to control water spray. We tried hard to be mindful of this, but water goes ALL OVER. It even floods the floor. There are NO towel hooks or racks. You can't even lay a towel on the toilet lid, because it doesn't have one. We tried putting it on the sink, but it got wet from the shower. The bathroom is huge, and you could hang a towel on one of the handicap bars near the toilet, but you're going to have to walk a good distance while wet..and the wet floor is dangerous. And there's no counter in the bathroom. NONE. We had to sit our toiletry bag in the floor and move it before showering or it would get wet. Lots of design improvements needed in that bathroom. We'd stay here again, but never in an accessible room. Breakfast was very nice, and service was excellent. Not sure why we didn't have housekeeping service, but I've previously heard that Expedia customers are opted out. I guess if you want service, you'd better request it at check-in.

I like receptionists attaidue

We stayed here for a fort Jackson Graduation. We got checked in and they were nice. We went into our room and it was very dirty. There was dirt and hair in the tub. The toilet was dirty. The floor had not been mopped or vacuumed. There were other peoples hair on the bathroom counter and in the beds. They also had some kind of bugs in the bathroom. We went to the front desk to let them know and they said if we left for a little bit they would have someone come lean it. They also said the room was not supposed to be rented until checked. We said okay that’s great we’ll go do some shopping. We waited an hour then came back and they had not cleaned the room at all. The beds we not comfortable at all. I don’t recommend staying here unless you want to sleep in someone’s else’s dirt or clean the room yourself.

Absolutely love this hotel. The amenities may not be the best but the hospitality is. The staff really treat you with importance and value you. I felt like a priority and was treated as such. Danny and Sean were super helpful and the hospitality of all the staff was 10/10!!

There is no place to put used towels

Nice hotel with clean, modern rooms. The wait was almost one hour to check in on a Sunday afternoon though. Completely unacceptable

Smell good!! And Very Clean!!

Nice affordable place to stay with a great breakfast included. Sadly no hot water with some thin walls from noisy neighbors

The gentleman at the front desk was promt and professional. The property was very clean, inviting and peaceful.

For this being a extended stay where you can cook, there was no table or chair in the room to sit at also, there was no shower curtain so the floor would get soaked and the hot water was luke warm at best.

Originally assigned a room on the ground floor and within a few minutes in the room, found a live cockroach on the air conditioning vent. I requested to change rooms and though the employee was nice and accommodating despite “being full”, he never really apologized for the inconvenience. We got a new room on the 3rd level, and immediately noticed how dirty the floor was. It felt like tracks of dried mud/cement, so we left our shoes on in the room. When I turned down the sheets on one of the beds, I found a live small bug (looked like a gnat or fruit fly?) between the fitted and flat sheet, and a hair on the pillow. Thoroughly grossed out and cranky leading into our vacation. Definitely will not be staying here on our way to/from Florida ever again.