Overall Ratings & Reviews Homewood Suites by Hilton Grand Prairie at EpicCentral

Access and cleanliness. Easy breakfast and kind staff.

It was great.

The staff could use some improvement; there are too many who seem unmotivated.

Great facility, convenient location with an amazing view very lite up. Many restaurants within walking distance. Fun fountain light show.

Overall it was great but we stayed for 3 nights and they clean every other day during your stay. I decided to sleep late on the day they were suppose to clean I went out during the afternoon/evening asked front desk to have the room cleaned or to at least get the trash while I was out came back and the room was exactly the same so in conclusion my room was not cleaned once during my stay. The surrounding restaurants and the water/light show is awesome. The area its in was nice and safe. would stay again.

Good

Great hotel and centralize location.

Close proximity to restaurants and fun activities. Kind staff. Clean.

Rooms were fresh and clean. The staff was courteous and so helpul. There was plenty of things to do and great places to eat only walking distance from the hotel.

Great time! Very pleased

Good stay

My family and 2 other groups stayed for 5 nights and were very happy. The staff was the most accommodating I’ve encountered, outside of an all inclusive hotel. The cleaning staff were top notch and friendly! Would definitely book again.

Breakfast o.k. But limited.

Picked Homewood Suites, because we've stayed at these hotels in other cities. Overall good experience, clean rooms, and free basic breakfast. I only gave 3 stars because we were charged for drinking the water bottles in our room. They had signs that said FREE for Hilton honors members which we are, but we weren't high enough level. It felt predatory. Don't leave things marked free in someone's room if they aren't. After a long day traveling, no one is going to read and understand fine print. We called customer service and they refused to remove the charge despite it being a misunderstanding and only $5. We'll stay at other hotels in the future.

Very clean. Staff friendly! Lots to do around the area. Would stay there again

Amazing room and view!!! I cannot wait to stay here again!

The hotel is very nice. The parking is terrible on weekend nights. Too many people do not obey the signs that the garage is for hotel guests only. You have to make circles in the parking lot for a long time to find a space to park overnight. Both Friday and Saturday night we drive around the parking lot for more than half an hour to find a spot because the garage was full. The counter on the garage would say 3 or 5 spaces available, but there was not. I do not recommend staying here on the weekend if you are driving to the hotel.

Amazing for kids and your pets we will def make this a fav family getaway !

This hotel was great!! Definitely coming back soon!

The hotel was very top notch. Alexander was very courteous and professional and accomodating the front desk! Thank you. We will be coming back!