Hello Mr./Mrs. Ucok B. P. Warm greetings from Front One Paramasu Palu, thank you for staying at Front One Paramasu Hotel, Palu. Thank you very much for taking the time to share your experience while staying at Front One Paramasu, We are very sorry to hear about your experience while staying at Front One Paramasu but we will try to improve and correct your feedback. We will try to continue to provide the best service to all our guests and we look forward to your return, Mr./Mrs. Ucok. Best regards. Andi nurdianto. General Manager