Hello, good afternoon, brother Adi. We apologize for the inconvenience, previously I have explained that the officer who recorded the room that you occupied for 1 night last night, he did not double check the data, and previously I have explained via WhatsApp, I have also apologized to you in advance. For wifi, I also explained that the unit from the wifi vendor could not be used because it was experiencing interference 🙏🏻. Previously, brother Adi could have communicated with us and could have complained directly to us if there was something uncomfortable in his room so that we could immediately help him, such as what brother Adi complained about the floor which was not clean 🙏🏻. We also apologize profusely until you gave a bad review, which we have previously apologized to brother Adi directly via WhatsApp 🙏🏻. Thank you for your review, brother, I hope you are always healthy 🙏🏻