3.4
Poor
From 9 reviews
Cleanliness

4.8

Room Comfort

6.0

Service and Facilites

5.0

Traveler Reviews Ivy Hotel

Number of reviews per page
20
40
Top reviews
Suzanne
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

If you just need a bed to sleep in, this serves the function. If you want to relax and enjoy, this is not the place for you. We stayed in the basement which seemed like a fire hazard with no escape. The bathroom was so tiny it was barely functional.
Stephen
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Could not check in the hotel was locked up. Tried calling the number listed and no answer. Tried to gain access for 45 minutes, banged on door and window. No one at the reception desk. Now im out the cost of the roo. As i had to find another place to stay.
Islay
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The property was absolutely filthy, vile smell coming from the bathroom which made us feel sick of the door was open, no toiletries or ability to find staff to ask for toiletries. There was dust caked on the fan. Not hoovered there was bits on the floor everywhere
Jake
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

We paid £55 for a night in London so can't really complain It was abit run down needed some love Weird smell in the bathroom I would stay here again for price though
Anna
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Well.., when you check in to a room and see tv on a wall (as per booking details, 22 inch LED TV with digital channels) you assume you could spend relaxing evening after a very difficult day with a glass of wine watching some comedy right? No! Wrong!!! There is a TV hanged on a wall only with a plug dangling down loose and no plug anywhere near ?! I am not making it up! I thought WHF?? What is the point just to hang a tv on a wall that can not be plugged on!? I go to reception and ask, girl (nice but clueless) seems that she has never been in Ivy House Hotel before, so together now we are in the room staring a tv on a wall with loose plug dangling down, she clearly never has been here before. She makes phone calls, it takes time and all I get is that supposedly it should be an extension somewhere in the hotel to get tv to reach the opposite wall plug (which by the way would make it a tripping hazard and I am sure would be against basic health and safety rules), anyway no sot knows where that extension is so I leave and book myself in to another hotel while complaining to Expedia regarding this booking, but that is a brand new horror story that I will continue as a review for Expedia… I knew I booked a very basic cheap room just for one night; but when you advertise tv in a room for f… s… make sure it’s usable. They could also have put bleach down the toilet for basic hygiene. P.S just got my refund from Expedia but that was a fight too.
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40