8.8
Very Good
From 304 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews Crisol Mozart

Number of reviews per page
20
40
Top reviews
Jennifer E
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean. The staff answered our questions we didn't interact with them much everyone was polite. We didn't opt for the breakfast. We were only staying two nights. The air conditioning worked well. The shower was good and there was lots of fresh towels. The fold out bed looked odd, but was quite comfortable. There wasn't much of a view... the coffee machine was a little sticky. But all in all comfortable clean pretty quiet for a Saturday night! And we all slept well.
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Casey
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel! Extremely clean and staff were very helpful. Room was cleaned daily.
Jamie Michael
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good size room, clean, close to old town, the beach and the train. Great location!
Steffanie
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room 601 was not accessible by anything but stairs. Staff was not available when leaving to help with my luggage and I fell down the stairs with my bags trying to get to the elevator. When I tried to explain to the front desk about the accident she didn’t seem to care. My wrist and knee are injured. To have rooms only accessible by stairs and not offer assistance with luggage to the elevator is ridiculous. I left a bag of take out I had put in the hallway for trash and it sat there outside my door for 3 days. The room was incredibly small and so was the shower, to the point where it’s difficult to have luggage and move around the room at all. The location and bed were amazing.
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Shawn
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Budget friendly hotel in heart of Nice city center. Staff ensures you know the area and shares ideas at check in and has friendly welcome throughout your stay. Clean rooms and daily service. I enjoyed
VIVIAN
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

El hotel es una belleza! Las habitaciones modernas e impecables, el desayuno es ligero y básico, para mí un lugar excelente!
Micah
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Friendly staff and conveniently located near train/tram. Room was tidy. Highly recommended!
Pamela
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10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This was a perfect hotel for exploring Nice! The staff were all so friendly and helpful, especially Maria and John. They provided me with extra coffee pods and milk and were always there to answer question. My room was quiet, clean and cool, my three most important things in a hotel.
Eilon
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great hotel, I recommend
Andrea
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent location!
Hoi Wan Crystal
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Helpful staff at reception. Great location, only a short walk from the train station and tram station. Plus there is a supermarket next door. The room is bright and modern. The bed and pillows are comfortable. However the bathroom is poorly designed. The toilet is in a separate room from the sink and shower. Also, the shower leaks out into the bathroom. Rooms ending in 01 are smaller.
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Yogender K
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room and washroom was very clean. Staff members were excellent. Air conditioning worked perfect
Nicole
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10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice bathroom. Good towels. Spacious room. Capable staff. Accommodating. Good housekeeping overall.
Francesca
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean room Helpful attentive polite staff Very accommodating Good aircon in room Comfortable bed and pillows Great room layout
Kelly
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Stayed for 1 night in the family room and it was very spacious for the 4 of us, very clean and in a great location. Staff were very friendly and helpful. Would definitely recommend this hotel and would definitely return
Kwon
icon-with Children
with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location. Friendly staff. Small, but Clean room with all the essentials.
andrea
icon-Family
Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Location was great. Rooms were clean and comfortable. Staff was very friendly
WENDY
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Had a nice stay.
Cheung
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I had terrible check-in experience. The room i booked through expedia was King Room (20 sqm) while the hotel staff Maria arranged a Queen Room (17 sqm) to me and argued that there is no room size specified in the Expedia platform so they are fine to give me the smaller room. Even after i provided the room size specified in the hotel official website, there was no King Room available during the period i stayed and i could only either accept the Queen Room with certain % discount or leave. In the 2nd morning during my stay, the fire alarm kept ringing on and off in the early morning from 5am to 9am without reason and the Sonder app only replied there was techinical issue without any update or annoucement for the reason of false alarm. The body wash bottle was filled with body lotion and the hair dryer was with burnt smell which is unsafe to use. That said, the bedding and shower in room was comfortable.
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Mohammed
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I had an excellent stay at this hotel! Everything was perfect — the room was spotless, comfortable, and very well maintained. The staff were incredibly kind and helpful throughout my stay. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Number of reviews per page
20
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