Overall Ratings & Reviews Appart'hôtel Odalys City - Nîmes Arènes - Palais des Congrès

Awesome locatio

The staff were incredibly helpful and friendly. They answered every question I had about navigating Nimes. They even printed out a bus timetable so I could visit Pont du Gard. The location is perfect. Walking out the door to see the Roman Amphitheater every day was incredible. The hotel is also next door to the ancient history museum. The breakfast was exceptional in quality and variety. Cannot recommend enough.

Nice modern hotel next to the stadium. We liked the kitchen.

A nicely located property: good welcome and clean facilities. Only umbridge was that the TV is fixed to a side wall so couldn't watch it from bed (and no sofa or other lounging space either!) Parking v limited so if driving there's a good chance you'll be disappointed

Perfect location. Very modern room. Wonderful staff

We enjoyed our time at the hotel i highly recommend visiting this hotel and the city

Minor difficulties with our room, but the hospitality was awesome. The staff are lovely!

We love this place. The room is big and has everything we need. The location near the Arena is wonderful and the staff has been nice and helpfull.

Don't recommend at all. The building is quite nice and 1 block from the Roman arena. Nearest parking for our rental car was blocks away in an expensive public lot. Add that fee to expected cost. Hotel was little help in that ("If you can't find parking, I guess you need to find another hotel. Gee, you have suitcases ?") I had interactions with the front desk about 4-5 times, and only once did someone speak English, which was a problem. Big communication problem on maid service , which is NOT provided except at additional cost. WHO KNEW ??? It turned out there was a sign in the back of the elevator (English and French) that if you want "extra cleaning" , tell us . We charge 10 euros for "extra cleaning" . Don't be deceived . Extra cleaning means basic cleaning. Otherwise , no cleaning. This took me about 20 minutes, involving 3 French-speaking employees, to figure out why my room wasn't cleaned. This sign was really the most AMAZING I have ever read in a hotel. It said, we can provide extra cleaning, "on top of the end-of-stay cleaning of your room we provide for the next guest". IMAGINE THAT ! They are going to clean my room for the next guest when I leave AND not even charge me. That service will be free to me. WOW, how gracious. The breakfast included warm , unhealthful milk left out overnight. I complained , but the manager, never-present , denied it, at first. I provided details and she admitted it by giving me a free breakfast for that day.

Staff went above and beyond to correct an error

Difficile a trouver l'entrée. Nous avion malheureusement une chambre qui tombait sur la ruelle, donc on ne voyait pas l'arène. Tout de meme une chambre tranquille, grande, propre avec tout le service

We frequently travel internationally 6+ times per year and this is the first time I write a review. I was extremely dissapointed with this hotel and felt the need to warn others. Upon our check in and arrival to our room, we found dirty damp towels in the room and bathroom, the bed had dirty sheets and was not made, the trash can was full and there were dirty utensils in the sink. Absolutely disgusting. I immediately went to the front desk to complain and they literally removed the dirty towels and pulled the comforter on the bed. I was furious but unfortunately didn't have nowhere else to go. Then the next day, the bathroom flooded and we had to remove the water with towels. We alerted the front desk and they didn't do anything about it. A horrible experience for sure which ruined two days of our vacation. Do not book this hotel.

This was a great aparthotel in a stunning location. The room was clean modern & comfortable with a balcony & a little kitchenette area. Staff helpful & pleasant.

So close to the arena and a huge selection of restaurants within a few minutes walk Clean, quiet area in interesting town Extremely helpful and cheerful staff Room had fridge and microwave

The receptionists were very friendly and welcoming - tres gentil

Very good location, near the bus and train station and in the middle of the town (Nimes). It is close to the arena so if there is a concert you will hear it but they do not finish late.

We had a great time and checking in was really easy, the hotel changed our room to one that was ready when we arrived early

Nice, modern hotel with spacious rooms, good bathroom and comfortable beds. Small kitchenette, but a buffet breakfast is still provided for those that want it. However, the breakfast is rather sparse, mainly breads and a few slivers of cheese and meet. Yoghurt, but no fruit. Another note, is that the cheese and meats are not refilled, so if you are not once of the first at breakfast, you won't get anything but bread, coffee and orange juice, which is fresh squeezed and fantastic. No housekeeping, so no fresh towels even after several days. And no refills for toilet paper. That was the only downnside, as there was only one roll in the room. I had to request toilet paper several times. None ever arrived, and I had to go to the front desk to get it.

Excellent location.

Love, love, love this property! It’s super clean and the rooms are spacious,lots of amenities including cooking utensils, microwave, and mini fridge. Comfy beds and new remodeled modern rooms. Staff is friendly and helpful. Location is superb being directly across from the arena and Roman museum. Don’t hesitate to book here!!