Overall Ratings & Reviews L’etoile de Mer

New experience for me to check-in at machine and without anyone at the hotel, even those no staff around but emergency call on duty while I call. Quiet environment, very convenient no matter wants to take MTR, bus, tram or cab. 2 mins walk to MTR / bus stop, 3 mins walk to tram. Easy to buy food or grocery, restaurant, 7-11, Wellcome Grocery is surrounding. My spouse and I not used to soft bed and pillow, our neck and back feeling pain. Overall is good. Although room is small but what you want are inside, suitable to couple or solo traveler. Not recommend for family.

The reception got our rooms wrong on the first try. Check in was difficult as we'd have to call them, install WhatsApp to talk to chat with them, then they gave the wrong room and we had to complain to get a other one. They had rooms on separate floors and we'd have to go to another floor for cups and water. Once inside the room we found out that the patio door was broken and cold wind was leaking into the room. The bed was sinking in the middle and we spent a sleepless night rolling towards the center. Had to get Expedia involved to cancel the rest of the nights we had left and booked a other hotel. It was not well maintained. The internet barely works.

Customer service not responding, not very clean and the room smells awful

Location is excellent. Able to connect all kinds of things such as transport and other services. Check-in could be better with more information for the exact check-in location. Otherwise this is a great choice to stay in a budget in a premium area in Causeway Bay.

terrible place. Check in Kiosk was out of order, I wasn’t able to checked in. i had to book a another hotel when i arrived. the hotel is almost impossible to find. i do not recomend this hotel. Be aware!!!

tiny

Self check-in, no customer service. They should have made the self check-in system known. No gate code provided. The address said 4B but when I got there, other guests told me to go to 15/F to do check-in. The condition of the hotel was not as I expect it based on the photos posted. Shower area has worn-out flooring, shared toilet which was unexpected. The sliding door to balcony was so difficult to slide open. The previous guest left a used toothbrush by the sink, while they said the room has been disinfected and cleaned. The sheets were fresh but too wrinkled. Overall, this hotel is good for overnight sleeping only, minus any comfortability. The location is excellent though, accessible in the shopping district of Causeway Bay. Hotel should meticulously mention in the ad that this is more of a capsule hotel.

The towel is not clean, the shower's draining is not great.

下水管半夜漏水

no restroom in room, incredible small and uncomfortable, nobody to help at the front desk, smell terrible, I hardly NOT recommend this!!

Self-check in, not much service. It's not clear when booking that the private room only has a shower and needs to use shared toilets. There are also small insects in the room. The hotel location and the view are great.

Terrible experience!

seaview is good

The check-in process was difficult and unclear as to how to proceed, luckily there was another patron in the hall willing to help me as this is a self check-in hotel. The common area and the facility were above my expectations however the mattress in the pods was very thin so a good night sleep was out of the question.

Take the free H3 shuttle bus to Excelsior, the last stop. The hotel is down the street. Its on a corner. A little hard to find the entrance. It is not on the street facing the water, but side street next to pet shop. There is a door that you need to buzz in. When you hear the buzz, push the door. The machine's sensor wasn't working right. Luckily someone was there. Make sure you get there during the day incase you have problems getting in. It was comfortable, clean and in a good location. Lots of bars, restaurants and shopping.

I have never stayed in a capsule room before, but heard about them and figured this would be a good chance to check them out. I have stayed in plenty of hostels and this is exactly what a hostel feels like. On Orbitz I narrowed my search down to Hotels only, and this place still showed up, which is why I booked the Capsule. The address is listed as Glouster Rd, but the entrance to this building is on Cannon St, just around the corner. You will get email instructions on how to BUZZ into the building. Head up to the 4th floor and use the automated check in system. In the email you get, there is QR code, use that to open the door, and don't use the paper receipt you get with a QR code (it doesn't work too quickly). The room itself looks like a 1 room apartment that the owner converted in this "hotel". There is a kitchen area, washroom with toilet and shower, a sitting area, and on 1 side are the 6 capsules (3 on the bottom, 3 on top) like bunk beds. Each capsule has lighting, AC, and locks form the inside. Glorified bunkbeds is what you, like in a hostel. They were very cool and something to try, but in the end they are just private bunk beds. There was also 1 room, for women only. Also 6 closets to lock your luggage into. In Hong Kong, the law says that if you hire a housekeeper, you have to provide them with sleeping arrangements. This "hotel" has a housekeeper, she is very nice. Does a great job keeping the place clean. She also sleeps on the couch in this hotel.

It is good for a single traveler not for couples and better prices will be more attractive. Good to stay and good location but not a good value.

Staying this seaview capsule hotel was amazing experience . It was a self-help system from check in to laundry to locker It also close to causeway bay MTR so that you can access all the city with excellent transpotation

booked and flew immediately to HK; upon arrival, I found out that expedia allowed my booking although there were no rooms; the hotel gave me the option for refund but it was midnight and i had nowhere to go. the hotel management and staff went out of their way and did all the possible to secure for me a place to sleep. Amazing people!

Extrêmement compliqué pour trouver, entrer. Impossible de parler à quelqu’un. Toilette bouchée lorsque j’ai finalement entrer. Ne vous laissez pas prendre par les photos. Pour la chambre c’est ok et la douche sent les égouts. Quand l’eau coule on ne sent pas le reste… très bonne pression d’eau. La doudou sentait le bonhomme.