8.7
Very Good
From 20 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.9

Meal

8.1

Location

9.2

Service and Facilites

8.4

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Traveler Reviews Haura guesthouse Dieng

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40
Customer reviews
Wahyu A. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
The location is right on the edge of Telaga Cebong, at the foot of Sikunir Hill. When staying here, the building is still new so it is still clean and looks luxurious. Unfortunately there is no TV and the water is not very clean. For the comfort of the room is good. The number of power outlets is also quite a lot.
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R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
The location is very close to Sikunir Hill. Without riding a jeep anymore 👍
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mhd d. c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
This is a guest house with the best location if you have plans to go to Sikunir Hill, new building, shared kitchen provided
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Anggi Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
It was amazing staying here....cool, clean and the staff were friendly.
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A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Close to the entrance of Sikunir hill, the owner is friendly and responsive.
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
Not bad, close to public parking and food places
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Kierani P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
Thank you, the location is very good, it matches the picture.
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1 people find it helpful
Accommodation's Reply
31 Dec 2024
Thank you sis for giving a review, hopefully it is impressive. Always be successful and have smooth fortune
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Felix S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
The guest house is very comfortable. The family room can accommodate 8 people 😄. The owner is very communicative and supportive. Only 50 meters from the door to the top of Sikunir. The best anyway 🫰
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3 people find it helpful
Accommodation's Reply
30 Dec 2024
Thank you sis. Sorry we are not fully furnished yet due to delays from the furniture contractor.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 34 week(s) ago
The experience of staying at this place was quite disappointing. The hot water didn't work, and when we complained, the response was unfriendly and we were only told to wait without a clear solution. Cleanliness was very lacking—the pillows and mattresses looked moldy, making us uncomfortable. For food, the price was quite expensive and needed to be asked first because there was no clear information from the start. The shared kitchen facilities were also disappointing; the gas ran out and there were no staff on standby to help, so the kitchen couldn't be used. However, in terms of view and location, this place is quite good and strategic, suitable for those who want to enjoy the surrounding scenery. Unfortunately, the service and cleanliness aspects need to be improved to meet guest expectations. Hopefully the management can fix these shortcomings in the future.
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1 people find it helpful
Accommodation's Reply
30 Dec 2024
Sorry sis. For hot water if the water capacity runs out, you need to wait about 15 minutes. For pillows, we really maintain the cleanliness of the bed, you can send a photo of the moldy pillow to the admin contact, you will be given compensation. For food if you order through the Traveloka breakfast package, we have listed the price. Sorry for the shortcomings sis. Thank you for giving a review.
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B***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 34 week(s) ago
Overall it was very comfortable to stay here. The guest house is very close to tracking to Sikunir and has a view of Telaga Cebong. The car park is very safe. The kitchen is available for cooking and there is free tea or coffee. Some things that need to be improved are the punctuality for check in and the facilities provided. When it was 2 o'clock, the guesthouse was not ready for check in because the floor was still wet after being mopped. In addition, towels were not yet available in the room and had to be requested at the front desk. Free water refills ran out at night. In the morning the water was off, so it took a few minutes to take a shower. Hopefully some of these problems can be fixed to improve the service at the guest house.
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Accommodation's Reply
30 Dec 2024
We apologize, we will fix it. Thank you for your review.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 35 week(s) ago
The location is indeed very strategic, you can walk to Sikunir sunrise. But the facilities are my goodness. They said you can get complimentary water, but it turns out there is none. We ordered a family room, we only got 1 towel, there was no hot water kettle in the room, we had to go downstairs to the shared kitchen. There was no one guarding it when we arrived, and when we approached, no one guarded it. There was no table or hanger to put a few things on. The stairs going up were wet because of water leaking from the roof, very dangerous for children. The owner was called and immediately told us to come in, after that we didn't pick up. Oh yeah, there was no jet shower in the toilet either. There was only a hand shower. There were also lots of small insects.
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1 people find it helpful
Accommodation's Reply
30 Dec 2024
Sorry sis. For compliment water we replace it with a refill bottle to reduce waste. For towels, we actually have provided a lot, but because there are many guests and the weather in Dieng does not allow for washing and drying in a day, we apologize sis. For the table, sorry we are not fully furnished because there was a delay from the furniture contractor. For leaks, yesterday we had a problem with the automatic water tank control, sis, so it overflowed. We apologize and thank you for giving a review.
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r***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 35 week(s) ago
The location is very strategic near Cikunir hill, the room is dirty, the sheets look not changed, only 2 towels are given for the family room. When checking in there is no reception and the key is hung on the door. There is no TV in the room.
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2 people find it helpful
Accommodation's Reply
24 Dec 2024
Sorry, brother, we will fix it. Thank you for your review🙏🏻
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 39 week(s) ago
arrived in the afternoon and was immediately greeted by a friendly owner, given warm tea when we arrived. looks like a new building, very comfortable 🤩 also very close to Telaga Cebong and Sikunir sunrise.
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1 people find it helpful
M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
The service is fast if you have any questions, the rooms are comfortable and clean, the place is the best👍🏼👍🏼
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f***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
First experience walking to Dieng suddenly accidentally found this guesthouse, it turned out the room was comfortable, clean, new building so everything was still new, just walk to the entrance of Sikunir. Best experience.
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N***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 42 week(s) ago
Spacious room can accommodate up to 6 people, and clean. Friendly and fast response service. For hot water, you have to wait every 20 minutes and advice for first timers here, wa directly to the manager to ask for a safe route to the place, wa can be found on his ig.
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2 people find it helpful
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