7.4
Pleasant
From 18 reviews
Provided by travelers on
Cleanliness

6.6

Room Comfort

6.6

Meal

8.2

Location

7.6

Service and Facilites

6.7

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Traveler Reviews Hotel O Pondok Indah Near Gandaria City Formerly Odori Residence

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Customer reviews
tomykosasih
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Transit
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6.3
/10
Reviewed 2 week(s) ago
#DIRTY It's a shame that the hotel is located in a beautiful area in Pondok Indah, a luxury complex. The hotel building is nice, but the rooms are so dirty. When you enter, the sheets are black, you can see dust everywhere, the walls are dirty, and the bathroom is so dirty that it hasn't been cleaned, even though there are employees. Why isn't the hotel being cleaned as much as possible?
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Burory H. S.
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8.5
/10
Reviewed 2 week(s) ago
Keep going and also cleanliness, keep up the spirit.
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A***b
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Medical
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5.0
/10
Reviewed 7 week(s) ago
The reality of the property does not match the picture. The room is very dirty. The sheets are dirty. The room smells damp. The interior is damaged. The floor is damaged. The bed frame is damaged.
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1 people find it helpful
B***u
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Business
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5.4
/10
Reviewed 20 week(s) ago
Worst accommodation, the furniture is fragile and even broken, dirty, even the bedsheets have period blood stains. Will never come here again. Not recommend
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9 people find it helpful
F***i
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7.0
/10
Reviewed 26 week(s) ago
It's so dirty, it's not a suitable place to sleep.
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5 people find it helpful
T***l
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5.0
/10
Reviewed 27 week(s) ago
It's like staying in a haunted house, everything is dirty, there's no soap, you have to ask for a replacement spray if you don't get the jackpot, you can't get a refund for the TV, even though you're sick, you get a really bad place.
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3 people find it helpful
M***a
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Staycation
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5.3
/10
Reviewed 27 week(s) ago
Worst experience, very dirty, the bed sheets definitely weren’t changed, found hairs and dirt everywhere. It was really dirty, there were still pubic hair everywhere, the room smelled, the mattress was musty, ordered a higher type (there were 2 types available right) for the view but got the basic type too with the excuse “it was sold out” even though it had been booked and paid for. The room should have been kept according to the type ordered. There was no car park either, to park I ended up using a parking lot used by a taxi in the alley next door, paying to the owner of the shop in front. But what I want to raise awareness to others is about the cleanliness, it’s terrible, not habitable. Yes, I know it’s only 300k but this is really, really dirty. FYI, I have complained to the guard, asking for a change of bedsheet but there was no replacement bedsheet, he said, it's terrible I said, then the bedsheet was never changed if there was no replacement Given the option of 2 replacement rooms but all of them were full of long and short hair, whether it was hair or pubic hair, and dirty dirt. Not recommended for those who still care about cleanliness and comfort.
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6 people find it helpful
D***n
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8.5
/10
Reviewed 29 week(s) ago
less clean room 205 lots of termite nests
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5 people find it helpful
N***a
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5.3
/10
Reviewed 32 week(s) ago
Too bad to be exist. The room was very very awful. The window was broken. There was stain like "poop stain" on the sheet. The pillow was ripped. The smells so stink. Of course I prefer cancel the stay. I 100% cannot stay on that condition:(
8 people find it helpful
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