8.9
Very Good
From 10 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

9.6

Location

8.8

Service and Facilites

8.6

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Traveler Reviews Caspella Suites Hotel Kemayoran

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Customer reviews
a***l
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10.0
/10
Reviewed 8 week(s) ago
The room is comfortable, the staff is also very friendly 👍 The best hotel for hanging out at Jiexpo, next to the hotel there is also a 24-hour minimarket.
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d***a
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Business
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10.0
/10
Reviewed 9 week(s) ago
The place is comfortable, close to places to eat
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H***H
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10.0
/10
Reviewed 10 week(s) ago
The staff is very friendly, they also showed me to the lift.
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1 people find it helpful
r***h
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8.5
/10
Reviewed 18 week(s) ago
Actually the room and location are very nice. However, because it is on the 25th floor and we have to be picked up by the staff, we have to wait.
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1 people find it helpful
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Lilis S.
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10.0
/10
Reviewed 21 week(s) ago
Good all & always here, recommended
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Misba H.
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5.0
/10
Reviewed 23 week(s) ago
Lobby on the 25th floor, security is not on duty! Can't check in, phone number not answered
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1 people find it helpful
M***a
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9.4
/10
Reviewed 25 week(s) ago
The hotel staff are friendly, the room is spacious, booked for two, because they knew there were three of us, they upgraded it but didn't charge again.... Not bad if there is an event in Jieskpo, during the day you can walk around but at night it's dark
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3 people find it helpful
Accommodation's Reply
24 Dec 2024
Dear Ms. Maulina, Warmest Greetings from Caspella Suites Hotel Kemayoran. Thank you for choosing Caspella Suites Hotel as your accommodation during your visit to Central Jakarta, We appreciate your feedback and are pleased to have you as a valued customer. We look forward to welcoming you back with even greater standards of hospitality and professionalism. Best Regards. Abdul Azis. General Manager
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s***n
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9.4
/10
Reviewed 26 week(s) ago
This hotel is located in an apartment that is only used on the 25th floor The rooms are nice and cheap and easy to access. The car park is spacious and free for guests. Easy to find food and cheap. Suitable for guests who are attending the JI-Expo low budget event. The downside is that there is no guard in the lower lobby, so you have to ask for the security's phone number when you want to check in because the receptionist is on the 25th floor, you have to contact them first
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3 people find it helpful
Accommodation's Reply
24 Dec 2024
Dear Mr. Sarman, Warmest Greetings from Caspella Suites Hotel Kemayoran. Thank you for choosing Caspella Suites Hotel as your accommodation during your visit to Central Jakarta, thank you for your positive review. We look forward to welcoming you back in your next visit. Best Regards. Abdul Azis. General Manager
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D***d
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7.8
/10
Reviewed 27 week(s) ago
The location of the hotel was confusing because it was joined to another hotel, but finally the security guard helped me. The rest of the experience there was relatively okay. Thank you!
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1 people find it helpful
Accommodation's Reply
24 Dec 2024
Dear Mr. David, Warmest Greetings from Caspella Suites Hotel Kemayoran. Thank you for choosing Caspella Suites Hotel as your accommodation during your visit to Central Jakarta. We appreciate your feedback and are pleased to have you as a valued customer. We look forward to welcoming you back on your next visit. Best regards. Abdul Azis. General Manager
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