9.2
Exceptional
From 2 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

10.0

Meal

8.0

Location

10.0

Service and Facilites

10.0

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Traveler Reviews The Thousand Village - Mui Ne

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H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Everything was great because the location of the home was quite close to the restaurants I wanted to go to, there was a note on the app, telling me to call the home 1 day before arriving & note any special requests, I called & confirmed that I wanted to check in early at 7am, I also noted it when booking at Travelloka, when I called the staff answered the phone ok about this problem, but when I arrived the next day they said I could check in at 12pm 🥲 I booked 2 double standard rooms & 1 room had a broken balcony door that couldn't be closed, which affected my experience a bit during my stay at the home, in general this home is ok, quiet & the rooms are clean, I will come back if I have the chance 🫶🏻
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3 people find it helpful
Tran T. B. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Overall review is ok, quiet space, comfortable, spacious and clean room, friendly staff and owner, clean bathroom. The small minus point is probably the bathroom smell maybe from the sewer and the hot shower is a bit weak. If I come back to Phan Thiet again, I will still choose to stay at thousand.
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8 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Ms. Hanh, Thank you so much for your kind words and feedback! We are grateful that you enjoyed the peaceful atmosphere, the spacious room, the cleanliness, and our friendly staff. Your satisfaction means a lot to us! We also sincerely appreciate you pointing out the areas where we can improve. We take your review seriously and will work on resolving the issues you raised, especially regarding the bathroom smell and the weak hot water pressure in the shower. We hope to have the opportunity to host you again in the future, and we look forward to providing you with an even better experience at The Thousand Village. Best regards, The Thousand Village Team ----------------------------------------------------------------- Dear Ms. Hanh, Thank you so much for your kind words and review! We are glad to hear that you had a great experience with our quiet location, spacious and clean rooms and friendly staff. Your satisfaction is our greatest pleasure! We also appreciate your pointing out the areas for improvement. We will seriously consider and address the issues you have raised, especially the smell in the toilet and the weak hot water in the shower. We hope to have the opportunity to welcome you again in the future, and we look forward to providing an even better experience at The Thousand Village. Best regards, The Thousand Village Team
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