Our booking was made 30 minutes before staying, because of an emergency at 11 pm. However, when we arrived at the location, we were asked how much the room was paid for, not what type was ordered. Then we were asked the price paid in the application was far from the offline price. At 11 pm, we had to wait 40 minutes to confirm whether we had really paid, whether it was really worth occupying the room that was said to be the only one left.