8.8
Very Good
From 165 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.3

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about The W Avenue
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Soundproof (12)
Distance to City Center (11)
Staff Friendliness (10)
Bedroom (10)
Ambiance (9)
Taste (7)
Surroundings (6)
Accessibility (6)
Wifi (6)
Check-in/out Time (5)
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Traveler Reviews The W Avenue

Number of reviews per page
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40
Customer reviews
R***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
A very comfortable place to stay, especially for a staycation here. Would highly recommend.
1 people find it helpful
N***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 8 week(s) ago
I upgraded my room from the Standard/Blackwood Suite to the Skywood Collection because I found the standard room quite small, and the TV was positioned too high to be comfortable. Since I was planning to spend most of my weekend in the room, I decided to upgrade. Unfortunately, I think my expectations were a little too high. I stayed in room W1, located on the rooftop, and my first impression was honestly, “Has the construction work in this room finished yet? 😭” There were quite a few things that made the room feel unfinished. The floor had several areas with missing grout, the ceiling looked only partially finished, and there were noticeable issues with the paint and finishing/compound work. The floor also seemed slightly sloped rather than completely level, which felt uncomfortable. There were also some concerns with the furniture. One of the sofa legs appeared to be partially broken, so I didn’t feel comfortable using it because I was afraid it might collapse. The bed headboard is also designed to incorporate a working table at the back, which I thought was a nice concept, but the bedhead itself was quite wobbly. I don’t think this should happen in a guest room, especially from a safety perspective. The room itself is quite complete in terms of furniture and facilities, but somehow it still feels very empty. Since the bed faces a blank wall, adding one or two pieces of artwork could make the space feel much warmer and more finished. Unfortunately, the hot water also didn’t work during my stay. And please, the towels really need to be replaced 😭 they were so visibly worn and discolored that they didn’t even look white or grey anymore. They were just… butek 😭. For a hotel at this rate, I think the towels should definitely be improved. One thing I would mention for light sleepers: the hotel is located very close to a mosque, and the sound from the loudspeaker can be quite noticeable. Personally, this wasn’t a problem for me because I’m a heavy sleeper.
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2 people find it helpful
D***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Okay, I just choose the room.
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2 people find it helpful
T***z
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Good room service, fast response.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
It's fun, the staff are friendly too.
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1 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 15 week(s) ago
The shower water is too slow.
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1 people find it helpful
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Anita S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
A comfortable hotel for a rest. It's close to the city center and is also close to tourist attractions. It's okay... There are plenty of food stalls nearby.
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3 people find it helpful
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
It was comfortable, but the floor wasn't very clean, and my feet got dirty. The amenities were okay, and I got a room with a stovetop for cooking noodles. Maybe pay more attention to the cleanliness of the floor, as I didn't get slippers.
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2 people find it helpful
S***i
icon-origin-TRAVELOKA
7.1
/10
Reviewed 18 week(s) ago
Hotel ini memiliki lokasi yang strategis dan cocok untuk budget traveler. Kamarnya berukuran compact, namun tetap nyaman dan fungsional. Makanan di restoran hotel juga cukup enak dengan harga yang relatif terjangkau. Saat check-in, tamu diminta memberikan deposit sebesar Rp100.000 atau menitipkan KTP hingga check-out. Saya memilih membayar deposit, yang dikembalikan saat check-out, namun tidak menerima tanda terima. Saat bertransaksi di restoran menggunakan QRIS, nama penerima sudah sesuai dengan nama restoran hotel, tetapi saya juga tidak menerima nota pembelian. Menurut saya, akan lebih baik jika tersedia bukti transaksi dalam bentuk fisik atau elektronik, baik untuk deposit maupun pembelian, sehingga proses transaksi menjadi lebih jelas dan nyaman bagi tamu. Secara keseluruhan, pengalaman menginap cukup baik.
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1 people find it helpful
D***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 18 week(s) ago
The room was very noisy because the hotel is located right on the roadside, and it was very noisy at night. The bedroom smelled nice, but perhaps the scent could be adjusted, as I found it a bit distracting.
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3 people find it helpful
Ari I.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
helpful staffs, easy to check in. near Parahyangan University. the breakfast was good but no juice in the menu
2 people find it helpful
Rini P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Close to the city, and you don't need an access card to get on the elevator.
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2 people find it helpful
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Good service, friendly staff, I haven't tried the restaurant yet.
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1 people find it helpful
D***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
The place is comfortable and strategically located! The room is very clean! And the service is excellent! Will definitely come back here!
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1 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 23 week(s) ago
The bedsheet still had water stains and marks.
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2 people find it helpful
Karenina p. A.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 24 week(s) ago
The smell of the toilet can't be faked, it smells really good 😭
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3 people find it helpful
U***a
icon-origin-TRAVELOKA
6.1
/10
Reviewed 25 week(s) ago
When you are on the side of the road it gets really noisy even at night when vehicles pass by. Not soundproof.
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2 people find it helpful
Nurkumalasari
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Good for business trip, next trip will come here again.
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3 people find it helpful
M***M
icon-origin-TRAVELOKA
7.0
/10
Reviewed 31 week(s) ago
It's a bit confusing to describe this hotel.. The price is quite high, but the room layout is not good enough, starting from the TV in the corner (what do we want to watch, if the TV is in the corner 😂), the mattress is not soft enough, the room faces the street, which is very noisy.. Even small things like plates are not provided 😂😂.. Hopefully it will continue to develop, and be even better.
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2 people find it helpful
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Haulia N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
It's okay, but it's a bit narrow actually, but overall it's okay.
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1 people find it helpful
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