9.2
Exceptional
From 304 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about LAMORA Kota Lama Surabaya
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Staff Friendliness (60)
Bedroom (59)
Ambiance (51)
Room Space (51)
Bathroom (51)
Distance to City Center (47)
Hotel Area (44)
Accessibility (40)
Check-in/out Time (40)
Wifi (39)
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Traveler Reviews LAMORA Kota Lama Surabaya

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40
Customer reviews
N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
This was my first time staying here. The place is comfortable and clean. The price is affordable and you get breakfast. It's really nice🥰
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R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Nice place, so happy to stay here. I will be back soon.
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C***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Very good, keep it up and improve it to be even better.
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Accommodation's Reply
01 Oct 2025
Dear Our Value Guest. Joyful Greetings from Lamora Kota Lama Surabaya. Thank you very much for your positive review. We are very happy to know that you are satisfied. Your support is a motivation for us to continue to maintain and improve our services. If you would like, we would be very happy if you could also share this pleasant experience on TripAdvisor, so that more guests can experience the wonderful story of your experience. Warm regards, Satriani M. Damanik. Hotel Manager - Lamora Kota Lama Surabaya.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Overall, everything was okay. Maybe yesterday, we were with middle school students, so it was very noisy.
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Accommodation's Reply
01 Oct 2025
Dear Our Valued Guest. Joyful Greetings from Lamora Kota Lama Surabaya. Thank you for sharing your experience with us. We are pleased to know that you felt comfortable overall. We apologize for any inconvenience caused by the crowded atmosphere during the time with the student group. We will take your feedback into consideration so that we can provide a better experience in the future. If you would like, we would be very happy if you could also share this pleasant experience on TripAdvisor, so that more guests can experience the wonderful story of your experience. Warm regards. Satriani M. DAMANIK. HM - Lamora Kota Lama Surabaya
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J***a
icon-Transit
Transit
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9.4
/10
Reviewed 2 week(s) ago
Very comfortable with this price range. Will definitely come back and stay here again when I’m visiting Surabaya in the future.
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Accommodation's Reply
24 Sep 2025
Dear Our Valued Guest, Joyful Greetings from LAMORA Kota Lama Surabaya Thank you very much for your kind review! We’re delighted to know that you felt comfortable during your stay with us and found our hotel to be of great value. It’s wonderful to hear that you plan to come back we truly look forward to welcoming you again on your next visit to Surabaya! If you don’t mind, we would be very happy if you could also share this delightful experience on TripAdvisor, so that more guests can enjoy the beautiful story of your experience. Kind Regards Satriani M. DAMANIK HM - LAMORA Kota Lama Surabaya
R***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Good hotel, near Japanese flowers and atomic market
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Accommodation's Reply
21 Sep 2025
Dear Our Valued Guest. Joyful Greetings from Lamora Kota Lama Surabaya. Thank you very much for your review. We are very happy to know that your visit with us left a positive impression. Your presence is always special to us, and we hope to welcome you back soon. If you would like, we would be very happy if you could also share this pleasant experience on TripAdvisor, so that more guests can experience the wonderful story of your experience. Warm regards, Satriani M. Damanik. Hotel Manager - Lamora Kota Lama Surabaya.
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m***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
Stayed here for the umpteenth time, for 10 days. This hotel is close to Surabaya's Old Town, and every Thursday, Friday, and Saturday there's always a hangout spot right in front of the hotel. Enjoying the Surabaya night breeze is easy from the front of the hotel. Good job, LAMORA Surabaya..🤗
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Accommodation's Reply
23 Sep 2025
Dear Sir/Madam Our Valued Guest. Joyful Greetings from lamora kota Lama. Thank you very much for your trust in always choosing lamora kota Lama Surabaya as a place to stay. It is very nice to hear that you enjoyed the atmosphere of Kota Lama and the night atmosphere around the hotel. We will always try to provide the best experience on every next visit. See you again in the future. If you wish, you can also share this pleasant experience on TripAdvisor, so that more guests can feel the beautiful story of your experience. Warm regards. Satriani M. DAMANIK. HM - lamora kota Lama Surabaya.
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D***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and informative, every corner of the hotel is clean and comfortable, the food is delicious, there is a playground in the restaurant so parents can eat and the children can play, the distance to the old town is close, there are old town tour package facilities, close access to ITC Mall
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Accommodation's Reply
21 Sep 2025
Dear Our Valued Guest. Joyful Greetings from Lamora Kota Lama Surabaya. Thank you very much for your review. We are very pleased to know that your visit with us left a positive impression. Your presence is always special to us, and we hope to welcome you back soon. If you would like, we would be very happy if you could also share this pleasant experience on TripAdvisor, so that more guests can experience the wonderful story of your experience. Warm regards, Satriani M. Damanik. Hotel Manager - Lamora Kota Lama Surabaya
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 week(s) ago
I've stayed here several times, but the menu never changes. It's always the same food. The only thing that changes is the porridge.
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Accommodation's Reply
23 Sep 2025
Dear Our Valued Guest. Joyful Greetings from Lamora Kota Lama Surabaya. We appreciate every feedback from guests, including regarding the menu variations that you have conveyed. This feedback is very important for us to be able to make improvements in the future. Thank you for always returning to stay with us, hopefully on your next visit you will have a more memorable experience. If you wish, you can also share this pleasant experience on TripAdvisor, so that more guests can feel the beautiful story of your experience. Warm regards. Satriani M. DAMANIK. HM - Lamora Kota Lama Surabaya
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IMMANUEL T. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
A comfortable hotel for transit, with consistently good food, friendly staff, and proximity to the Old Town and Chinatown street food. Improvement suggestion: a gym
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Accommodation's Reply
21 Sep 2025
Dear Mr. Immanuel. Joyful Greetings from Lamora Kota Lama Surabaya. Thank you very much for your review. We are very pleased to know that your visit with us left a positive impression. Your presence is always special to us, and we hope to welcome you back soon. If you would like, we would be very happy if you could also share this pleasant experience on TripAdvisor, so that more guests can experience the wonderful story of your experience. Warm regards, Satriani M. Damanik. Hotel Manager - Lamora Kota Lama Surabaya
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a***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Quite satisfying, friendly staff, clean hotel.
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Accommodation's Reply
13 Sep 2025
Dear Our Valued Guest. Joyful Greetings from Lamora Kota Lama Surabaya. Thank you for your review. We are delighted to know that you had a positive experience, and we look forward to welcoming you back soon. If you would like, we would be delighted if you could also write a review on TripAdvisor. Sincerely, Satriani. M. DAMANIK. HM - Lamora Kota Lama Surabaya
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uvie a.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is cheap but the service is very satisfying. It's highly recommended for those looking for accommodation in North Surabaya. It's close to the old town, near the Ampel area, near the harbor, near the TP. It's really great.
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Accommodation's Reply
21 Sep 2025
Dear Mr./Mrs. Uwie. Joyful Greetings from Lamora Old Town Surabaya. Thank you very much for your review. We are very happy to know that your visit with us left a positive impression. Your presence is always special to us, and we hope to welcome you back soon. If you would like, we would be very happy if you could also share this pleasant experience on TripAdvisor, so that more guests can experience the wonderful story of your experience. Warm regards, Satriani M. Damanik. Hotel Manager - Lamora Old Town Surabaya
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m***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Every time I go to Surabaya, I always stay at the Lamora Hotel in Surabaya's Old Town.
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Accommodation's Reply
21 Sep 2025
Dear Our Valued Guest. Joyful Greetings from Lamora Kota Lama Surabaya. Thank you very much for your review. We are very pleased to know that your visit with us left a positive impression. Your presence is always special to us, and we hope to welcome you back soon. If you would like, we would be very happy if you could also share this pleasant experience on TripAdvisor, so that more guests can experience the wonderful story of your experience. Warm regards, Satriani M. Damanik. Hotel Manager - Lamora Kota Lama Surabaya
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m***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
One is not enough, even staying at Lamora, Old Town, Surabaya
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Accommodation's Reply
21 Sep 2025
Dear Our Valued Guest. Joyful Greetings from Lamora Kota Lama Surabaya. Thank you very much for your review. We are very pleased to know that your visit with us left a positive impression. Your presence is always special to us, and we hope to welcome you back soon. If you would like, we would be very happy if you could also share this pleasant experience on TripAdvisor, so that more guests can experience the wonderful story of your experience. Warm regards, Satriani M. Damanik. Hotel Manager - Lamora Kota Lama Surabaya
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ricky s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Very comfortable hotel, close to the city center, the staff are also friendly 😉
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3 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Mr. Ricky. Joyful Greeting from Lamora Kota Lama Surabaya. Thank you for sharing your pleasant experience with us. We are pleased to know that the comfort of the room, the friendliness of the staff, and our services have left a positive impression on you. We hope to welcome you back to Lamora Kota Lama Surabaya on your next visit. If you would like, we would be very happy if you could also share this pleasant experience on TripAdvisor, so that more guests can experience the wonderful story of your experience. Warm regards, Satriani M. Damanik. HM - Lamora Kota Lama Surabaya.
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m***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Awesome, very satisfied, more than just one stay at Lamora Surabaya. Will be a regular hotel.
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Our Valued Guest, Joyful Greetings from Lamora Kota Lama Surabaya. Thank you for sharing your pleasant experience with us. We are pleased to know that the comfort of our rooms, the friendliness of our staff, and our services have left a positive impression on you. We look forward to welcoming you back to Lamora Kota Lama Surabaya on your next visit. If you would like, we would be very happy if you could also share this pleasant experience on TripAdvisor, so that more guests can share the wonderful stories of your experience. Warm regards, Satriani M. Damanik. HM - Lamora Kota Lama Surabaya
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R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
It's cheap and clean. The blankets and sheets are also in good condition, and it's comfortable.
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Accommodation's Reply
11 Sep 2025
Dear Our Value Guest, Joyful Greetings from Lamora Kota Lama Surabaya. Thank you for sharing your pleasant experience with us. We are pleased to know that the comfort of our rooms, the friendliness of our staff, and our service have left a positive impression on you. We look forward to welcoming you back to Lamora Kota Lama Surabaya on your next visit. If you would like, we would be very happy if you could also share this pleasant experience on TripAdvisor, so that more guests can share the wonderful stories of your experience. Warm regards, Satriani M. Damanik. HM - Lamora Kota Lama Surabaya
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F***h
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 week(s) ago
My first time staying here, because I wanted to watch the national team, hehe. The room was very comfortable and clean, the hot water in the bathroom worked perfectly, and the AC was also cold 👍
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Accommodation's Reply
11 Sep 2025
Dear Our Valued Guest. Joyful Greetings from Lamora Kota Lama Surabaya. Thank you for sharing your pleasant experience with us. We are pleased to know that the comfort of our rooms, the friendliness of our staff, and our services have left a positive impression on you. We look forward to welcoming you back to Lamora Kota Lama Surabaya on your next visit. If you would like, we would be very happy if you could also share this pleasant experience on TripAdvisor, so that more guests can share the wonderful stories of your experience. Warm regards, Satriani M. Damanik. HM - Lamora Kota Lama Surabaya
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a***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Nice, clean, simple, it is very recommended
1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Our Valued Guest. Joyful Greetings from Lamora Kota Lama Surabaya. Thank you for sharing your pleasant experience with us. We are pleased to know that the comfort of our rooms, the friendliness of our staff, and our services have left a positive impression on you. We look forward to welcoming you back to Lamora Kota Lama Surabaya on your next visit. If you would like, we would be very happy if you could also share this pleasant experience on TripAdvisor, so that more guests can share the wonderful stories of your experience. Warm regards, Satriani M. Damanik. HM - Lamora Kota Lama Surabaya
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S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly. They were very patient in helping me access the room key, which my son always left in the room. I'll definitely stay here again next time I visit.🥰
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Accommodation's Reply
11 Sep 2025
Dear Our Valued Guest. Joyful Greetings from Lamora Old Town Surabaya. Thank you very much for sharing your experience staying with us. We are delighted to hear that our team was very helpful and patient during your stay. We look forward to welcoming you back again soon, and may your next pilgrimage be just as enjoyable. If you would, we would be delighted if you could share this wonderful experience on TripAdvisor so that more guests can share your wonderful story. Warm regards. Satriani M. DAMANIK. HM - Lamora Old Town Surabaya
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Number of reviews per page
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