Overall Ratings & Reviews Hotel Grand Chancellor Auckland

We loved our stay and will return. Very helpful staff. Great location. Great food in the restaurant. Sunny well laid out room with a bit of a view (we were on the 8th floor)

Really enjoyed our stay here - the reception staff, the breakfast staff and the cafe staff, so friendly and helpful. Room was excellent as was the bathroom. So convenient to the city centre and harbour area.

Clean, modern and comfortable accomodation close to sky tower in the CBD. Excellent breakfast service, small but well equipped gym.

loved our stay. bedding pillow were superior do comfortable. very clean modern and price was very affordable with quality of room exceeded expectations

I liked it was walking distance from the waterfront, restaurants and shopping. The staff was very friendly and accommodated my request for an early arrival coming off in early international flight at a prorated rate. I walk a lot so the walk up the hill from the ferry terminal wasn’t bad, but if you have trouble walking, you might want to think about taking a bus or Uber up the hill. The room was clean, the carpet was a little outdated and but TV did not work.

👍

The bedroom room and the toilet was spotlessly clean. The bed was soo comfy. The staff were very friendly and helpful. It was a great thing that we could leave our baggage in the hotel after check as our flight was late in the evening.

Excellent stay, delicious food.

Great service, knowledgeable and helpful staff, spotlessly clean, great place to stay.

Hotel Grand Chancellor was a great place to stay. It was close to the Sky Tower, but not nearly so crowded. All of the places that we wanted to visit in Auckland were walkable. The hotel room was very clean, comfortable and quiet and the staff was very friendly and helpful....

Clean, modern, comfortable and with good amenities. Good selection of restaurants within walking distance

Room is clean and bed is comfortable. Front desk people are very nice. Thanks for letting me check in earlier and out a little later.

First the positives: the food is excellent and the rooms are very nice and clean !! The negative: the AC did NOT work in my room. It took over 5 hours to reach the temperature I set (which was 21 degrees) for me to sleep in. Can you imagine how hot it was before I set it to 21? (I have photos!) I notified the hotel staff and they scheduled someone to come and check it out. Nobody came and there was no indication by the front desk that somebody did or did not come. My sleep was disturbed for several nights because it felt like I was sleeping in a sauna. The hotel was not busy and with these issues, I expected a later check out. The best they gave was noon for my 8:15 pm flight. I’d love to say this was an accommodating hotel, but sadly it wasn’t and our company had booked several rooms there

Awesome staff,clean,and close to everything

pretty

Great value for money. Nice new hotel right in the middle of Auckland. Friendly and helpful staff.

Tiana was very helpful in suggesting transportation from the airport.

Beautiful room and lovely comfortable pillows! Kind staff and nice bar with happy hour

It was nice and quiet and nice and warm and easy walking distance to places

Very clean. Get view. Staff was very kind and helpful.