8.8
Very Good
From 252 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews Lava Hotel Apia

Number of reviews per page
20
40
Top reviews
Hana
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was paradise! Amazingly helpful and kind staff- great rooms and comfy beds. Just the best stay- loved everything about it!!
Ane
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful staff, extra friendly and helpful, very clean rooms, just overall amazing experience for my daughter and I. The lunch and dinner menu was average though - it just lacked flavour however the staff exceeded and fixed those issues. Couldn’t recommend this hotel enough. Have shared with family our experience and my daughter has really enjoyed our 5 nights there (6 days). Special mention to Curtis, Upu and the lovely ladies who worked during the day (sorry couldn’t get their names), Erika for the services provided - even with an extended night, they accepted my request to stay in the same room. Also they organised taxis several times a day for work conferences, airport pickups, and for shopping in town. All staff were awesome - and the cleaning staff - faafetai for your tautua! Have recommended to family and friends and will def be back next trip to Samoa! Faafetai lava 😍
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Mati
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly and helpful staff, love the poke - best.
Gary
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room service was top tier as well as the customer service was top notch. The only thing I would recommend, is being able to adjust the temperature on the aircon to be a bit lower than 22 Celsius As unfortunately it wasn’t cold enough in the hotel room. Another factor I would recommend fixing, would be the glitching on the Channels on the TV
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Esperanza
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellenr
Madison
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The breakfast was great! Really good food! The staff were incredible and very friendly!
Lopeti
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly service and the staff were very professional...always greet with a smile and clean uniforms was excellent...
Luisa
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

great
Luisa
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We booked 3 double rooms and a twin beds room. Staff were gracious and we arrived to a lovely, refreshing drink. Property was very clean, helpful staff. Breakfast, lunch and dinner menu, had many varieties to choose from. Rooms, had air-conditioning, and were super clean, with bottles of water and milk in fridge, various teas and coffee sachets on offer. Bathrooms were fantastic, good water pressure. Staff were very approachable, professional and helpful. Would recommend.
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Harriet
icon-with Friends
with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice central location, clean, staff were delightful. Would be good to have more shade by the pool
MaryAnn
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

If you arrive early make sure you book an extra day before hand as they do not offer early check in even if you offer to pay extra I arrived on the 5 am flight from Brisbane but was unable to check in until 2 pm 1 hr from regular check in time. Oh, and take your own shampoo conditioner body wash I kept requesting refills as it was empty on day 1 but to no avail request was ignored. Other than that it was great. Breakfast was ok not what I expected.
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Jason G.
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

beautiful place
John
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great service, clean property. Would appreciate having a gym.
Robert
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice modern clean place. Super well Located. Staff terrific Small but well appointed rooms. The only drawback was that the pool was closed the whole time. Breakfast good. Would have loved more LOCAL fruit rather than apples etc. the barista is terrific here. The lovely nature of the staff makes everything ok. You can walk to town and to Apias restaurants. Nourish does a great lunch. Milani good coffee and cakes. Don’t miss the palusami pizza at Giordanos
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Andrew
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

👍
Danielle
icon-
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great place to stay Room was great and breakfast delicious Definitely recommend as an excellent option to stay at Lava
Pamela
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Breakfast was lovely a great selection daily with variations. Great staff thoughtful and obliging. Rooms are very clean along with general cleanliness in the hotel itself. Great location very close to the main hub also taxis etc
Fualaau Susie
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

My first time staying at Lava Hotel and I really enjoyed it,everything was great. I will recommend to the others and definitely staying again for my next trip.
Siuta
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great will come back
Siu
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very beautiful Hotel very good service
Number of reviews per page
20
40