Very good conditions and service.

Very conveniently located - especially if you’re driving in from the Lincoln tunnel. There were a couple of odd things - like no blankets in the room (just a top sheet) and when we requested a blanket they just gave us a couple more sheets, no hair dryer, and upon request, an iron that i absolutely could not get to work. Overall, I’d stay here again as those few instances above are all very manageable. The place is clean and plenty spacious for a NY hotel.

Not as advertised. Dirty bathroom!

Excellent hotel...grerat staff, professional friendly service. Highly recommend.

This hotel doesn’t look the same as you provided on Expedia in pictures! Looks 20 years older than from the pictures. BrokenAc was broke in one room then they gave us another! In the room tv didn’t work, sheets on bed were full in stains. Front desk stuff was extremley nice, helpful and polite!! 10/10 for them! But we didn’t get for ehat we paid and what we saw on pictures that you guys provide

Shops nearby

Like the space and personal

The room was clean, but lacked a closet, hangers, blankets. There was not even a cup in the bathroom. AC was super loud. The staff was friendly and helpful.

Nice hotel but a bit rundown. The property need an upgrade and the rooms need deep cleaning. Beautiful property but again a lot of upgrades are needed. Front desk and cleaning staff was friendly and accommodating.

My room was not clean upon check in. Floor was dirty, bathroom was not cleaned well, soap was used. Bed did not have a headboard and the blanket was literally a sheet. Got put into a room on the ground floor and it was so noisy and could hear people in the lobby and outside on the street, sirens blaring. I asked for a different room. They could not switch us at that time. We requested to be switched to a higher floor, but they could not because we had booked a lobby floor room, no where did it mention I booked a lobby room. We asked again and then we were told that all other rooms were booked. So which reason was it? Something tells me they lied about everything being booked. Again the new room was not fully clean, still very noisy even though they said it would be quieter. We had housekeeping clean our room, the bed was not even made, all they did was spread the blanket out and that’s it. The shower took forever to get hot and the temperature gauge was installed incorrectly so hot water was on the wrong side. There was a cockroach in the bathroom…. I understand it’s New York City but come on… all these things added up for a poor experience.

It's close to all the attractions and easy to travel to from public transportations

Comfortable, and the staff super friendly and helpful!

The room was clean , just outdated items and the grout in tile is old looking. No microwave in the room.

Location was great to time square but not the cleanest, found some stains on bed sheets and you’re able to hear everything. Early morning you can hear the cleaning crew trying to enter your room.

Great location, walking distance to everything, friendly staff, clean rooms with room service and option for Do Not Disturb. The style is modern boutique, like an elevated experience for someone tired of hostels. TV, AC, and fridge with king size bed in our room. No safe or microwave in the room. There's a microwave in the hallway near the front desk. Overall a great stay for th location and price.

Nice hotel room and beds. Very conveniently located to the metro and along our walk gets you to Times Square People do talk through the night and the sound carries. TV did not work and no phone in room to call front desk. This goes for the area around this hotel but also all throughout Times Square and Hell's Kitchen and generally the Manhattan area is the strong smell of weed anywhere you walk. This is not a problem about the hotel but just about the neighborhood in general wreaks of the stuff.

This hotel is really nice with comfortable and lovely rooms, lovely courtyard and views, especially at night when the city lights turn on. The room has a fridge, but no microwave. There is a common one in the lobby. No water bottles in the fridge. There are cups and a water cooler in the lobby too, and I would recommend you bring a water. An ice bucket and ice upon request, but it would be great if each room had a nice bucket and there was an ice machine in the lobby too. I wish check out time was later.

Clean, good location, helpful staff, too loud at night

Great staff but hotel needs a real good clean and paint and lightbulbs. Bed was huge excellent location naughty or coffee facilities in the room or in the hotel water pressure terrible could be great with a bit of TLC.

Good for the price and location.