Overall Ratings & Reviews The Ugly Duckling

Generally nice, a little noisey as it is a pub but this is to be expected

Breakfast was a bit slow. Headroom in bedroom wad a bit low. Food good, friendly staff

Lovely decor, clean and comfortable bedroom. All the staff were extremely friendly and welcoming. Good breakfast too.

A charming hotel with relaxed atmosphere. The staff was friendly and made sure you were comfortable. Absolute bonus is the delisious breakfast to give you a great start for the day. Good connections anywhere in West Midlands and Wales.

I rarely use the word 'exceptional' in a review but the Ugly Duckling north of Telford deserves that accolade for both the rooms and again for the restaurant. Google earth shows a picture (2014) of a derelict and run down old pub and somewhere since then it has been transformed. Modern tasteful décor in the rooms, comfortable bed, strong Wi-Fi, effective shower and all facilities you would expect. The food selections for both dinner and breakfast were ample and the quality very high. All staff were extremely pleasant and very professional at their jobs. No real problems at all although some late departing guests were a little loud on the Saturday. Very handy for all the local Shropshire tourist features such as Ironbridge and the Wrekin. An exceptional experience is the appropriate description.

Amazing stay, very helpful staff, great accommodation and lovely food.

Very comfortable and clean hotel serves excellent food and the staff do a great job. Not keen on ordering breakfast the night before..

We had a pleasant couple of nights the room was a little small. The bed was comfortable and the bathroom was very nice no bath but two showers. There was some bar music until late which disturbed us. The staff were very nice and helpful.

Delicious supper follwed by a very comfortable night. The staff were extremely helpful and did everything that could to accomafate our needs. We will be back.

Stayed here one night in September. We were meeting friends who live nearby. Really loved it. Will definitely come back for a longer stay next time.

Great service and excellent food , very pleasant experience overall

Lovely hotel! However the room was boiling!

Erg fijn hotel, mooie kamers en goed eten. Alleen is er weinig in de buurt te doen, een auto is noodzakelijk.

アイアンブリッジの観光で利用。新しいこだわりのあるおしゃれな建物で、レストランの内装も素敵。洗面所のドアが設計に問題があり閉まらないのと、階段が多くスーツケースの持ち運びは大変でした。(到着後は運んでくれたが朝は人がおらず) 朝食の卵料理が2人共注文と違っていたのは残念ですが、盛り付けも綺麗で美味しかったです。