Truly lovely modern hotel, great food, loved the breakfast. The only downside was the very asthmatic air conditioning

Great location clean and efficient and good restaurant , great staff

Excellent location. Great tram link into the centre. The front of house staff could not be more helpful and friendly especially Ulrike. Many thanks

Staff and property are fantastic and are very helpful, nothing too much to ask. Food is excellent too!

We were pleased with the size of the room, the design, comfort, and functionality. The desk staff were all incredibly helpful.

Really nice hotel, excellent breakfast and great location.

Had a lovely stay.

Excellent check in with friendly staff. The rooms are very nice and clean. I highly recommend this hotel.

Excellent and comfortable stay.

We have been fortunate to travel Internationally for the last 25 years and have never experienced such a rude person at a dront desk!

Great

clean; great service; good location on tram line; very well laid out

The hotel is not beautiful from the outside, but it faces the lake and the walk into the city through the park is lovely. We didn't go into the nearby zoo but the animal noises could be heard in the morning! The parking is free in the large public carpark, which is right by the hotel as is the tram stop. The receptionists were welcoming as were the waiters at breakfast. The carpet in the hallway on the second floor was stained and the strip lighting on the walls is hideous, but the room itself was very comfortable and clean. The glass door to the bathroom is mildly off-putting but this seems quite common in Germany. The breakfast was really good value, some delicious homemade smoothies, lots of choice of meats, fish, cheese etc. Quite a feast. Sadly we never got round to visiting the sauna, but we dd enjoy the complementary drinks in the minbar, which is a nice touch. There were families with young children staying and I think it would be a great place for them, as there is so much open space nearby.

Very comfortable, well thought out hotel. Located a little out of the centre but has an excellent outdoor area. Located right next to a park, on the river and with direct tram access to the centre. Excellent staff.

Good location, easy 25 mins stroll to the Bootshaus restaurant, quiet rooms, good air-conditioning, free parking, no mosquitos despite the lake - perfect for the stay.

Das Zimmer hatte eine schöne Lage zum Teich. Leider gab es einige gravierende Probleme im Zimmer. Die Kopfkissen waren nicht bezogen und die Toilette war mit Fäkalspuren behaftet. Eine Reklamation stellte diese Probleme zu späterer Stunde zwar ab hatte aber trotzdem etwas Beigeschmack. Beim Check out wurde ich gefragt ob alles in Ordnung war. Ich habe das ganze Ärgernis nochmals vorgetragen und zur Antwort bekommen das dies an die Geschäftsführung weitergeleitet werde, und diese mich kontaktieren wird. Leider ist nie was passiert, passt nicht zum eigentlichen Niveau des Hotels.

Dejlig beliggende hotel med venlig personale

Gutes Frühstück

Heel goed

Limpo, organizado, confortáveis