Overall Ratings & Reviews ACE Hôtel Troyes

Ace hotels - you know what you’re getting. No fuss but good value. Great location for one night stopover. Aldi/shops two minute drive away. Very close to small airport so had some noise from small planes flying about. Clean hotel and room. Staff helpful. Had to retrieve extra towels etc from reception as bathroom was set up for one person, not three! Couldn’t get the air con to work, was set on heat. Fortunately in April it wasn’t too hot!

Generous family room for a one-night stopover on the way to the Alps. Very clean and comfortable. For us, a downside was not being able to purchase a drink (could only buy with a meal). We opted not to have breakfast, but stopped at a wonderful boulangerie just down the road.

Great hotel. Great staff! Lovely beds. Convenient location for the motorway.

Excellent place for a stopover on the way to the alps or south of France, comfortable & convenient. There are 2 restaurants just across the car park, as we stayed here on both legs of our trip we tried both. First was a traditional French restaurant, good food & reasonably priced. Second was a fish restaurant, excellent food & they offered a 15% discount to residents of the hotel. Both were busy with locals, always a good sign.

Nice clean and tidy, breakfast good

The property was nice and met our needs. The parking lot was large and allowed easy access with our luggage with the elevator ery close to the front desk and door. The only problem was when we arrived, we were asked if we wanted to pay for breakfast and I said yes. Ðispite having 4 people in the room, we were only charged for one breakfast and had to pay for the other 3 as we were leaving. A minor inconvenience but one that should have been avoided with a bit of commen sense. Breakfast was limited in options, but given the price definitely worth it.

Very welcoming. Very convenient as overnight Sumitomo between London and Chamonix. Adjacent restaurants Marcel (last orders 9.30pm) was perfect. Very fast, friendly service, good food, made the stay enjoyable as well as functional.

Fine. Only 1 towel for 3 guests and asked at check-in but then had to ask again. Waited and was OK. Marcel restaurant opposite is terrific. Extremely quick service and good variety of well prepared and cooled classic dishes. Marcel makes ACE a hotel we will likely visit again when breaking journey from Londin to Chamonix

Overnight stay in this clean and comfortable hotel. A couple of restaurant options next door, the seafood one being surprisingly good! A little too far out of the centre if that's what you want, but easy to get to from the autoroute and absolutely ideal for an overnight stay.

We enjoyed our overnight stay at ACE. The carpark was convenient,we felt safe.The room was comfortable and we were able to put some food in freezer bags in the fridge and freezer. We enjoyed being able to take hot water for coffee and soup from the breakfast room even though it was late at night. The man at reception was very helpful and pleasant.

We stopped by for a break on our way to south of France. I must say the gentleman on the counter (night shift) was nice, however the room had problems, the bed was wet, not the sheets, I’m talking about from underneath. GOD knows what it was but I let the team know they said they could not change rooms, but they gave some additional sheets. Regarding price, I wouldn’t say it was the cheapest either.

Good place for a stop-over. A bit out of the Town Centre and only a couple of restaurants, albeit next door, which were ok. Quiet, clean and comfortable. We had 2 cans of beer from the bar and then they they ran out, even though the hotel was nearly empty!

Clean hotel with friendly staff

ACE is an European chain of hotel with fair standards atva very reasonable price. The major trouble is to FIND the hotel as GPS will ask you to cross a cow field . The entrance come from a shopping centre. Staff was fine, room fair goid, much space, no fridge, view of the fields. Located a bit outside, so to go to centre town, you need a transport.

Average ground floor room. No luxuries such as coffee making or toiletries. Very poor breakfast.

Excellent price for a stopover. A short drive into the city centre.

The hotel was perfect for our pitstop on our way back to UK from Italy. The reception was open 24 hrs, the staff were friendly. The rooms were clean, spacious and showers were also large. The reason for giving 4 stars is that the 2 rooms were not equipped with towels or glasses for a total of 5 of us. This meant we had to go down to reception, which is fine and they had no problem giving them to us, but if it is about saving money and the environment then I do not understand why they do not ask at check in, if towels and glasses will be required and if so, giving them to us at this point. especially when we checked in very late, just after midnight.

Good hotel for an overnight stay. Only criticism is that there was only 1 bath towel between the 2 of us and it was a very small and thin towel at that. Unnecessary and inconvenient

Good stop over.

Hotel was nice clean and tidy, will stay again