Noisy heater fan. Even with noise, it does not warm up room. Looks not working properly. My junior sweet room was too dark with a curtained window.

Room was tiny. Bathroom did not have ceiling, so the odors were shared with bedroom 💩 The staff was owe full and absolutely full of themselves, Cold, cynic and extremely rude Horrible experience !

Unique property. Our room was very small and on the second floor up narrow stairs. Staff were somewhat friendly but did not offer any assistance with suitcases. Hand soap container in bathroom was empty. There was a heat pump unit in the room but even though we attempted to turn it on to provide some heat, it did not work so we were cold during the night.

The staff were very friendly and helpful, the location is excellent, the whirlpool tub was a nice surprise. Breakfast was hands down the best we had on our trip.

Our room was on the third floor. No elevator so plan on traveling lightly. Not a problem for us but request a lower room if you have mobility issues. The staff was helpful with advoce on what to do in Arles. Breakfast was worth the cost and not to be missed.

The room was terrific although the airconditioning was a bit noisy. Note that there is no elevator nor is there a guest self laundry in this hotel. It is a charming building built in the 1600s with nicely renovated bathrooms and comfortable beds. We didn’t try the breakfast and the coffee was a push button type so also didn’t try. As it is located down a dark, and not well travelled road I wouldn’t have wanted to stay there as a single person but my adult daughter and I managed fine.we were steps from the Roman amphitheatre and ruins. Near to the Saturday market and loads of coffee and other shops and restaurants. Be prepared for lots of stairs. I find if you book through an app such as this we always end up on the top floor and this meant 72 steps to our room! The clerk kindly carried my suitcase up and down. At my age I can’t do that.

Charming old building near the Amphitheatre (as you'd expect). Very friendly and helpful staff. Spacious room on ground floor. Only problem was lack of storage: a short hanging rail but no drawers or cupboards, which would have been awkward if we'd been staying for longer than two nights. Good breakfast with particularly good coffee.

The hotel was a great location, but rooms smelled like mildew, don’t know if that’s because the building is so old or what. The bed was just ok and there was hardly any storage for clothes etc. we stayed in room 3 so maybe other rooms were better, but we had friends staying in another room and they also didn’t have much storage either. Loved Arles, but would stay somewhere else next time.

Reduced room size but that is the way rooms in the old city are here and all Europe. We enjoyed our stay, hotel has a superb location with great staff

Great hotel and a great location with very friendly staff

Hotel is set in a beautiful old building. A bit of a hike from the train station, but otherwise convenient. Staff was excellent, very friendly and helpful.

Really nice hotel very near the Roman ruins.

Excellent location. Staff super nice, helpful and friendly

No elevator. Narrow stairs.

LIKE: the bathroom was clean and large. The room was roomy and bright. It had a safe. The air conditioning worked well and there was a heater in the bathroom. DISLIKED: it had two single beds instead of a double. The sounds from the street could be heard very clearly, especially when the hotel clerk stood under our window to smoke and speak loudly on his cell or to hold a lengthly conversation with another worker. We slept well. The most important thing. We were in the extension across the street.

We loved our stay at this charming boutique hotel near many historical sites in Arles. Staff was very helpful and courteous.

A big thank you to Noel and the team for taking such good care of me on this trip! I felt welcomed, and cared for! I cannot say more about Arles in general as the people here have been exceptionally kind and genuine. So thank you! If I do come back to Arles in the future, I would most definitely stay here and in the very same room. Merci beacoup!

The property is an anti que building well maintaied and beautifully decorated. My Room was confortable and quiet Service good

Excellent location. Warm reception (but hard-sell on breakfast, which we declined). Frosty check-out (perhaps connected to the above). Wonky toilet plunger-tap. No safe in room. A comfortable hotel but with some uneven floors (a trip hazard, but to be expected in a very old building).

Great location. Simple room but clean