Location brilliant but a bit noisy at night

Clean bedroom and ensuite, beds comfortable great nights sleep, staff friendly and helpful

This is our go to hotel when we visit Newcastle a couple of times a year. All the staff are lovely and friendly and helpful. The rooms are lovely and the beds are so comfortable. There is a choice of breakfast but we always have the buffet, which is included in the price, as we dont really like a fry in the morning. Cant wait to go back!

Staff were very friendly and helpful

Pleasant stay. Clean hotel centrally located. Staff very attentive and helpful.

Great value for money, lovely continental breakfast included. Excellent location. Th window which overlooked the main street didnt have a net curtain so had to keep the curtains closed

Great staff, nice big rooms, wonderful place.

Great Location, friendly staff, rooms are very clean but a bit tired, that said good value for money. Good budget option, I would go back

Very nice staff. Nice big rooms

Very central - free parking nearby - staff could not have been nicer & anymore helpful - complimentary continental breakfast - mini games area for kids

Very friendly especially natasha

Nice hotel, reasonable price, good location, complimentary breakfast was nice, staff helpful

Staff were beyond friendly and accommodating. A little noisy when the pubs let as it’s on the Main Street, but great location.

Exceptionally great value for a busy seaside town such as Newcastle. Check-in staff was excellent as were the rest of the staff we met. The continental breakfast was absolutely adequate and free, so great value. Room facilities were adequate as well and the bathroom was great with plenty of hot water and shower get, shampoo etc.. Great location, free parking right outside and nearby. Highlight was The Donard being so dog friendly and dog welcoming. Definitely now my place of choice to stay when we visit Newcastle.

Lovely hotel in the middle of Newcastle handy for whatever your plans

Staff at the hotel were excellent, nothing was too much trouble.Stayed in triple hotel room, while the view was disappointing the room was fine. Bed’s comfortable and comfortable old definitely stay again.

Couldnt have got a better room room 201 lovely views of the town and mountains just wish had more than a night to stay... did not sample food so cant comment on that... small critique the windows on outside could be cleaned other than that perfect bed was comfortable as well

Great

Absolutely excellent service, room, and staff!! Recommended. Will be back

Stayed just for 1 night having stayed the same time last year. Staff were superb, friendly and welcoming, they acknowledged they remembered us! We noticed the small touches like the amenity kit in the room containing toothpaste, razor etc etc - just about anything you'd have forgotten! Lovely big bed, everything felt clean and loved in what's clearly an older property. Breakfast was continental, seems more choice with mini pastries added alongside cereals, breads for toasting, fruit, yoghurt, tea, coffee and a pot brought to our table - it's possible to upgrade to a fry. Only issue we encountered wasn't the hotels fault - lots of noise from cars revving on the road and the pub downstairs - wasn't the easiest to sleep with a front facing room, but once we did we did well! A shout of thanks for calling me promptly to say I'd left my jacket!