The whole experience was disgusting. I’m still waiting for the property to contact me. Do not stay at this property under any circumstances is disgusting

Parking good, food good, staff excellent, rooms tiny and awful smell, not given the room we booked even with 10 days notice, lots of stairs, extremely noisy with the dj no chance of sleep till after midnight (Saturday night)ciuld be really nice if owner took notice of the bad reviews and addressed issues.

Convenient location and really good value for money

Excellent

The postcode was not good as was past the place before asking a person where it is . Got there when fond it after asking a person for directions to get there had gone past it by about a mile

Nothing bad at all really to say about the place, clean bed and room for the night. Not for some, but if you want something 10 minutes walk from the Tube and 30 minutes from the centre of town, you're laughing. Clean, not too noisy. Just the only thing was the room was like an oven and it was only April and mildly warm. Heated floor couldn't be switched off in the room, asked at the bar and was told someone would come and look, nobody did. I'd say the hotel may want to buy some fans and stick them in the wardrobes. That's literally my only critique. Oh and if you're struggling with stairs, it won't be for you!

Good stay

The roof had been leaking, and there was a big brown water mark on the ceiling and down the wall, and cracks ,also spider webs hanging from the ceiling,

Parking on road

Excellent

A quite basic room - I little bit noisy as it’s above the pub

pet friendly but so many stairs .. clean basic friendly staff

The room i had was very cold

The room has been refurbished and looked okay, however there were no tea or coffee making facilities in the room and when I asked about a kettle I was told there was a kitchen near to our room with a fridge and microwave, I checked and it was marked staff only and didn’t have a kettle any way. The room was very noisy all night with music and noise from the pub and people coming and going to the small hours. There was a cigarette disposal unit right in front of our window where people gather to smoke and extinguish cigarettes. One of the single beds prevented closure of the bathroom door. No hot water available when I wanted to take a shower or to the sink. We left to find somewhere to get a coffee and breakfast and then went back to the pub, We went to go inside to report the problems and a young girl stood out front telling us they didn’t open until 11am,we said that we were going to check out as it was very noisy and there were no facilities or hot water, her answer was Again…and then no problem, to which I replied it is a problem but she wasn’t interested and carried on texting on her phone. To call the place a Hotel is a complete stretch of the imagination as hotels belong to the hospitality industry and we had none, it is not even a B&B. Just rented rooms. The owners need to look at it with fresh eyes to see what is needed when guests stay! Refurbishing rooms alone does not make it a Hotel/ place to stay. The only good point was a free drink on arrival,

All good. Great value.

Excellent

Good service

Firstly, staff were really fantastic! So welcoming and helpful, and we’re willing to change our room at the last minute. Even gave us a complimentary drink each! Secondly, this is a BUDGET hotel, so don’t imagine that it’s going to be impressive. Having said that, the beds were clean and comfortable, the room was warm, the bathrooms were clean, and to stay for one night was totally fine. I would definitely stay the night here again if I needed a cheap stay. Things to note: Because this is over a pub, there will be music playing until late. The rooms are not soundproof, so you can hear what’s going on in the hallways clearly and also above you. The doors slam a lot as people go in and out too. The blinds aren’t blackout, so light does come through. There is no kettle in the room, no hair dryer, things like this. Just towels, hand soap and shower gel. There was a bright green light on the ceiling for a smoke detector or something. Not great while sleeping.

staff were excellent Victoria is a huge asset to the hotel. However this location is not for the older traveller. Friday night saturday nightSaturday

Toilet was backed up on my arrival, tried to fix it didnt work. No contact number to resolve