The sheep and penguin is a delightful hotel about half a mile from the city Centre. It is very homely with friendly and helpful staff. It is clearly been refurbished recently and the decoration, particularly in the bedrooms was extremely good. The climb up onto the second floor was a bit challenging, especially after a day out walking. We ate in the restaurant one evening and the food was lovely. My only disappointment was that the breakfast food didn’t seem to be topped up. I had granola on the first morning, but it was nowhere to be seen the following mornings. Our friends had a problem with their car on the second morning and the staff were extremely helpful to them and sorting out the problem. We are sorry enjoyed our visit. Thank you.

We had the best room ‘Emperor’ which was fabulous. Unfortunately it was during the heatwave and we roasted as no air con. Lovely staff, good breakfast and dinner. Lost a point for maintenance as the terrace is tatty and needs some TLC but our room was top notch.

Fantastic hotel with wonderful styling

Brilliant place, great staff. Lovely little house.

Very comfortable’cottage’, excellent breakfast, especially the coffee and lovely staff

Very helpful staff. Very good food and great coffee. Cottage was really nice, clean and well equipped

Really great, “cottage” was very spacious. Weekend continent breakfast was nice. Staff helpful. All good

Lovely room really friendly and helpful staff and great food what more can you want Will be back!

The hotel was fine. Hotel.com should not advertise breakfast included, when midweek it is not. The hotel kindly provided breakfast when we pointed out you had advertised it. Also very unhappy with your link to Tesco vouchers. We had to use your specific booking channel to use our Tesco vouchers, which cost nearly twice as much as if I had booked it directly myself. This rendered the vouchers almost valueless as far as we were concerned. So, in summary, hotel very nice, but not happy with the elements linked to you.

Room was gorgeous, very peaceful, and lovely bath and shower. Pub was super, and the staff attentive and helpful when needed. Pub had a great range of local beers and spirits too, and there was a lovely atmosphere in the pub in the evening.

Quiet, beautifully decorated large room. Gorgeous bathroom with high quality toiletries. Comfy cosy bed and lovely tea and fresh coffee. Would definitely stay again!

Only a continental breakfast available which was limited. The bedroom was spacious and newly refurbished. It had everything we needed. Great location for Wells centre.

Staff were lovely, room was clean and comfy.

Loved this place. The decor and cleanliness were outstanding. All of the staff were friendly and helpful. Great location for exploring Wells and Tucker Street car park at £4 for 24 hours was a bonus.

We had a great welcome and were shown to our fabulous room. Spacious and well decorated, it had a great spread of tea and coffee with real milk in the fridge! Comfortable bed and new, good quality bedding. Plenty of drawers and hanging space. Sofa and desk for daily activities. Tha bathroom had the best walk in shower setting we have seen so far! Great pub with excellent food and drinks selection. But what it made it really special was the staff, customer service was really excellent, and provided with a smile.

Very comfortable and friendly staff

Room was lovely, location great, with very cheap parking nearby and walking distance to everything

What a lovely find this hotel was. Very smart boutique hotel. Bar and staff were amazing and very attentive. Food was lovely. Room was very clean and everything was provided. Top spec toilet rolls, tea and coffee and shower gel, shampoo/conditoner. Short 10 min walk into town which is worth a look. Continental brekkie was all you could ask for and eat as much as you wanted too. Only ask would be biscuits in your room to go with the tea/coffee. Would definitely return again.

A very well equipped and well furnished property. The home was really cosy and comfortable and excellent value for money.

Our stay was excellent. Very friendly hotel and helpful. Room very nice and comfortable.