Overall Ratings & Reviews The Guinness Arms

Was everything amazing

Staff very helpful and very clean.

A lovely stay. The Guiness is very good. We were over an hour early for breakfast, but chef still made us a fabulous sausage sandwich. Loved it.

Great location, lovely premises and good food. The staff were excellent in all aspects.

Rooms are exceptional, food was great, bar closes early 🙁

We had such a lovely stay, we checked out this morning and the place was super clean, beds and pillows really comfortable and lots of coffee/teas in the room. We will definitely be staying again, super close to the town centre of Bury St Edmund’s, just a 15 min drive which was ideal for us! We paid for breakfast this morning which was really tasty and we didn’t have to trek far, just across from the room.

So glad we came across this little gem, the only place I've ever stayed that had no faults. It's comfortable, clean with a fabulous pub and restaurant. The staff are amazing! 10/10 rating does not seem enough!

Our 3rd stat as lovely but we had a different room and was quite small, quite tired in places and shower room awkward and small. Also noise from entryway door and stairs.

Room 10/10 Staff 10/10 Food 10/10 Great place to say, friendly helpful staff, great room and excellent food. Will stay here again.

Nice and modern rooms, classic British pub with amazing food!

Amazing building, great beer and food, lovely rooms. Highly recommended.

Such a beautiful place to stay especially during the Christmas period, the room we had was stunning, very cozy and the bed was comfortable. There was a good selection of teas and coffee. Pub/restaurant was really lovely the meal we had was delicious. Bury St Edmonds was only 20 minutes away, definitely a lovely place to visit.

The room was fantastic, the evening meal was lovely but the breakfast was disappointing. The sausage had no colour, the sautéed potatoes were really just boiled and sliced (not crispy at all) and the scrambled egg was sliceable!

Awesome

Beautiful rooms with all that you need and decor great

Pleasant stay nothing outstanding. I found the room dark. Nice staff.

Brief stay but lovely room. Good food. Good location which was quiet.

Great

Absolutely fantastic. Clean quiet with a luxury feel and attention to detail.

We stayed in The Kenelm Room which was absolutely outstanding. The room was spotless and beautifully decorated. The ceiling had a skylight where you could look up to see the stars and watch planes from the local RAF base fly over. There was a good selection of complimentary drinks incl fresh coffee, bottled water and fresh milk alongside nice biscuits and a selection of teas. The water from the shower had excellent pressure and there were a lovely selection of toiletries available if you needed them as well as shaving equipment and dentistry sets. The bed was extremely comfortable and the pillows were perfect to ensure that a good nights sleep was had by all. We enjoyed an exquisitely cooked evening meal with a fabulous array of wines and an excellent selection of spirits also on offer. Breakfast was equally as good and everything was hot and well presented. Lucy the manager was warm and accommodating as was Amy and not forgetting Josh (waiter) who was exceptionally polite and courteous. The Guinness Arms went far beyond my expectations and I was more than impressed. Well done all of you 😀