Overall Ratings & Reviews The Bat and Ball

Excellent value for money.

Comfortable room, good shower and bed. Tea and coffee making facilities were welcome. Breakfast was fine. Room was quite noisy as on main road but ok unless you’re a very light sleeper. Overall, good value. 15 min walk into town, which was fine for us and free parking was helpful

Well presented and brilliant priced accommodation. Plenty of space and key box access was genius! Lots of drink making equipment in the room, lovely toiletries, and the included continental breakfast was perfect. Highly recommend.

Their ambiance is very nice very clear instructions and room are amazing comfortable near by cathedral and everything is in walking distance

Everything was good Thank you

Fantastic beautiful newly renovated hotel. Easy check in, great breakfast. Got upgraded to a beautiful suite which was amazing! Very very happy and would highly recommend

I really don’t like to write negative reviews, so I will start with the positives. The room was clean and the bed was comfortable. Unfortunately it was quite noisy due to traffic and single glazed windows. We could also hear all other guests very clearly, doors banging, walking up and down the stairs and conversations. We didn’t sleep well here. The shower plug was blocked and didn’t drain sufficiently, we didn’t have electric in the morning so we were an able to make coffee and I was unable to dry my hair, resulting in missing the very very early 9am breakfast cut off time.

Lovely modern room, clean & very comfortable

Very lovely stay, fantastic room with only a couple of very minor gripes. Heated towel rail was not working and the main window blind was broken so it was unable to be opened. Otherwise a very lovely stay, thank you Bat and Ball team.

The Good: There had been a lot of thought and love put into the redesign of this pub into a B&B: decor, furnishings, technology, breakfast, etc are all great and the staff were lovey and helpful. All great, well done. The Bad: 1. The road noise is terrible. We were in room 3 on first floor, a corner room, which was lovely. However, it fronts onto the road and traffic lights and only the larger lower window panes are double glazed. The smaller upper panes are single and most noise will come through these. They will be more expensive to double glaze and the property may be listed, which would add complications and cost, potentially. Nevertheless, completing the double glazing and adding a triple glaze pane on the inside would substantially remedy the road noise issue. 2. There were three other rooms on our floor, occupied by three ladies. They talked in the room next to us from 10pm when we got in, until 1am. I slept after that for a couple of hours before being disturbed again by the road noise and lightly dosing for another 4hrs. The walls a clearly not sound insulated, but could be retrospectively, although staff could also request/educate guests to have consideration for other guests especially after 10/11pm. Feedback is a gift to help improve. In my business, we actively seek feedback to help us improve and win more business. Hope you take this in the same way because you have a great B&B, but my primary objective in any hotel/B&B is to have a great night sleep.

Room was beautiful, loved and loved the bathroom. 2 things that let it down was the amount of parking apace which made me spent money to go park somewhere else for the night which was unnecessary.Stairs narrow and both me and my partner nealry fell down. . Breakfast was something to forget as there options wasnt great and not alot off variety. ,would have loved a full english breakfast. Beside lovely place

It was fine

Loved the bar and ball. Obviously someone really cares about comfort and standards. The young lady at breakfast was a very friendly person and all in all i would highly recommend the bat and ball for a place to stay while visiting canterbury. Beautiful bedding too.

Large comfortable room with tea and coffee making facilities. Good continental buffet breakfast selection. Close to the city and amenities. Only 4 parking spaces for 6 rooms is a little bit of a detraction from what was otherwise a good stay.

Convenient to walk into City centre , but the front corner room we had was very noisy above a busy traffic lights controlled junction . Staff were very helpful and attentive .

Very nice rooms and continental breakfast.

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Sehr gemuetliche und geschmackvoll eingerichtetes Zimmer am Rande von Canterbury. Das Familienzimmer ist sehr geraeumig und verfuegt uber Kaffee/Thee. Die Innenstadt ist zu Fuss erreichbar und die Parkplaetze bei der Unterkunfst sind angenehm. Das Personal ist sehr freundlich und hilfsbereit, das Fruehstuek ok.