No code was provided for access. The photos show the Pullman not the address location. Requesting a refund.

Excellent location on the dock with only 6 or 7 minute walk to Liverpool One. Simple check In and check out process and the apartment is lovely. Really comfortable beds and a fan in hand in this warm weather was very welcome. Cleanliness only got 4 out of 5 as the beds and sofas had crumbs and but under them so they hadn’t been hoovered under.

Could do with clearer instructions on exactly where the door is and where the lockers are, The apartment was clean and tidy, needed a bowl or a plug in the kitchen sink so you could wash up, also a brush and brush pan so you could sweep the every day crumbs etc up. The shower was very hot, impossible to make it a comfortable temperature. I would definitely recommend them

The access to the apartment on check in was very confusing and we had to provide a security deposit outside of Expedia, at a location off-site. Felt very suspicious. Stovetop electrical did not work with main power switch. All the switches need to be labeled- the fridge was accidentally turned off by someone in my party trying to find light switches.

Not getting the entry code until after I arrived and called them added a lot of unneeded stress. But apartment very good and could not have been closer to arena (less than 1 min). Mattress was surprisingly basic and pillows thing and cheap.