Overall Ratings & Reviews Vintage Studio near NEC & BHX

Small delay with key code but soon resolved Great value,clean and warm Would definitely use again

Bedding and towels wore clean and apartment needs refurbished or at least a deep clean. No heating in January was not good and no hot water in kitchen and bathroom sink plug is seized so dose not drained.

There was no central heating as promised, radiators didn’t work, tv didn’t work, shampoo and body wash where practically empty, not even enough shampoo for us to leave and floor boards where loose causing my daughter to trip over

The accommodation was clean, parts of the floor need attention, bathroom was clean with 1 towel and loo roll. Initial communication was fine but the tv nor internet wasn’t working so any coms re these issues absolutely not response, event tried calling but no answer. I know the area very well but as this is essentially an extension to a residential property it doesn’t look like a hotel. The surrounding area is all residential and not the best part of Birmingham suburbs but it’s fine. Fridge was fine as were the cooking facilities. Previous occupants had left food in cupboards which had gone stale. All in all it’s ok if you’re not looking for premier inn or better. Owners need to help with communication in my opinion and make sure tv and internet is working to make this a little more comfortable.

Not so good , poor communication, room smells terrible, poor conditions of property, I had to check out earlier before my time, I booked two days but I had to spend just one day there, wasn’t nice, they need to do better