7.0
Pleasant
From 26 reviews
Cleanliness

6.6

Room Comfort

7.0

Service and Facilites

7.6

Traveler Reviews Helen's Hotel

Number of reviews per page
20
40
Top reviews
Sultana
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No bathroom in the room you need to go downstairs for toilet
Muhammad
icon-with Children
with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

One Bathroom shower was too hot no matter what setting you move it to, the other shower was very small. Cleanliness needs improving and the rooms presentation also needs improvement
susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I called the property on the day as i realised i hadnt checked mobility. Honestly the owner could not have been more helpful. Is the hotel dated yes but it is clean and felt safe and secure. The owner and staff were super freindly, super helpful and i would definitely stay again.
Carole
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Clean and tidy, great place if you’re going to Wembley. Worth the money and free parking. We had 4 single comfy beds. Only thing missing was a bin in the room. Other than that would highly recommend m!
Helen
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Not a good experience at all. Broken bed springs, shared bathrooms, cracked sinks which had no plugs, only sockets behind bunk beds, Shower room had hole in floor under the floor covering, shower tray clean but stained. No human interaction- more of a low grade hostel than hotel….
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