Overall Ratings & Reviews Vertus Edit Canary Wharf

Lack of AC, no fan available either, difficult to sleep as room very hot.

Helpful staff, great location, clean rooms, near shops and restaurants

Great place, wonderful location, helpful staff!

Ok room, unfortunately no aircon and the windows barely open. My parents are older and struggled with jetlag and sleepness nights in the British summer heatwave. Considering its a new building and modern was expecting better. Otherwise ok, I just wouldn't recommended if your staying during summer.

Very convenient to get tube stations and shop for some essentials, but No A/C in the room.

Property was fabulous - really clean, new, lovely. The initial receptionist was very brusque and bordering on rude (to everyone I witnessed coming in). This was an exception as the receptionist in the morning was really lovely and pleasant.

Nothing too much trouble

This hotel was lovely. The staff was super friendly and welcoming and always had a smile on their faces. We enjoyed our morning coffee so much in the lounge. Really lovely space to relax before our busy day around London. Would come back and stay again.

We stayed at Vertus Edit Canary Wharf for 6 days. While there were some positives, it was unfortunately very uncomfortable. Despite the property being brand new, there was no AC or cooling/fan system. During our stay, temps reached 32C and the room had poor ventilation. My friend, who has severe asthma was struggling due to the heat. We raised this with the front desk the next morning, explaining it was a potential health risk. Surprisingly, there was little urgency or assistance-just a mention that fans had been ordered but they don’t know when these will arrive. It wasn't until we spoke with Adlea, the night duty manager, that we received real help. She very kindly provided a Dyson fan, showed us how to unlock the window fully for better airflow, and offered a partial refund. Her assistance was much appreciated but our discomfort continued throughout the stay. Housekeeping was virtually non-existent. The room wasn't cleaned once, bins weren't emptied and clean towels were only provided upon request. While we understand aparthotels can offer limited service, we've stayed in similar properties that provided much better support and basic amenities such as fans/AC even in colder cities/countries. The location is a plus, but the lack of AC, poor ventilation and minimal assistance with a health issue made for a really uncomfortable. Suitable only for very short stays.

We had a fantastic 3-night stay at Vertus Edit in Canary Wharf. From the moment we arrived, everything was smooth and well-organised. The property was clearly signposted from the tube station, which made getting there stress-free. The location is excellent — right in the heart of Canary Wharf with easy access to a wide range of restaurants, shops, and amenities. Check-in was quick and efficient, and the reception staff were very helpful and welcoming. We really appreciated the small touches — they happily provided extra tea and milk upon request. The outdoor space is a real highlight: beautifully designed and well equipped, offering a lovely area to relax. The on-site commercial coffee station was a nice perk too. It was great to see oat milk options available in the machine, though clean mugs were sometimes in short supply. While there was a chai option listed, it was unfortunately never available during our stay. A couple of minor downsides: there was no cleaning service provided during the stay, which would have been appreciated. Also, the rooms were very warm, and there were no instructions for the smart panel, which made it difficult to adjust the temperature or settings. Despite those small issues, we would definitely stay again and highly recommend Vertus Edit to others looking for a stylish, comfortable place to stay in Canary Wharf.

Very friendly staff, very clean facility, the only knock was no AC. But they still accommodated me on that as well

The hotel was amazing, very new and beautifully designed. Junior and Adlea were amazing! They were super kind and helped me a lot!! They went above and beyond to help me! I truly appreciate! The property has all the amenities such as fridge, microwave, hob, oven, etc I would totally recommend and I hope I will stay again soon!! Thank you sooooo much Guys!! 😊🙏😊🙏

Sam was wonderful! If I had any questions he would be on it right away. I had a great stay.

It was pretty impressive hotel, better than I expected. Please note: this is a budget option with no way to upgrade. The rooms are small. But it’s very clean new hotel in the clean and vibrant neighborhood, tons of cafeterias and restaurants around. The rooms are super clean and nicely designed. 12th floor terrace is wonderful. The team is excellent.

There was no AC in the rooms

I wouldn’t say I recommend this hotel, although they just opened up, it looks like they have a ways to go improve. I was not impressed with their tiny lobby and lifts area.. when I got there, I was with fiddling with the button on the doors when it was already open but the reception staff just watched me? I quite liked the room itself, a little cramped but not the worst. The main letdown is I ended up cooking eggs on my last night and it set off the fire alarm of the entire building, minutes later fire engines came blazing to the hotel. 20 minutes of frying food shouldn't do that (It’s not the first time I’ve cooked at an aparthotel?). It was a total nightmare to have firefighters and staff bulldoze into our room late at night, half dressed because you wanted a snack and we were all puzzled on what set it off too. Also, they didn’t have any laundry tablets to offer at all and ignored my messages on whatsapp. The price was far too steep for these blunders — Do better Vertus!

Fantastic property and location. Very stylish and clean. Calm and quiet. The lounge and access to quality coffee/espresso whenever we wanted was much better than typical in room coffee machines. We will definitely stay here again!

Great staff, amazing little apartment. Would stay again

The overall experience is great.

Great value for location - only grumble was no air con (and stayed for two of the hottest days of the year!).