The room was not cleaned properly, towels grey, carpets not hoovered window ledges dusty could write your name in, frames wrotten and windows didn't close properly. To top it all we was there from Thursday evening untill Sunday morning had no cold water, toilet didnt flush no shower, absolutley abysmal. When aproached owner staff just kept saying they were sorting it and it was a problen on second floor gravity led water? They did not offer a discount terrible way to run a business we have been using this hotel for years, but will not be anymore.