Overall Ratings & Reviews Lea Gate

Excellent

We liked our stay both times ,the reception lady is very helpful and pleasant. The room very clean and comfortable . Tea and coffee sachets etc refilled daily ,and the place smelt fresh and clean . My only slight down comment is the rooms are looking a bit tired in places . Otherwise an excellent place to stop for a couple of nights while visiting friends up north . The restaurant serves excellent breakfasts at reasonable prices ,and we will be happy to stay again in the future.

A good stay for the price charged.

Reception not manned when we arrived. Had to go over to the pub to find someone to check us in. Room was a bit grubby and could do with re-decorating, lampshade missing, another light not working etc... pop up bed was awful, no padding, so an uncomfortable night for my son. Main bed was OK. Pretty much as expected for the price point, but will consider other options for future visits to the area.

Alex was working behind the Reception desk on the night I arrived and I found him to be a very pleasant, cheerful and helpful young man who knew how to interact with guests. The checking-in procedure was efficient and quick. The room was spacious and clean and the sound-proofing very good. The mattress was very comfortable as I don't like rock-hard mattresses that you tend to get elsewhere so that was a bonus for me. There are plenty of car parking spaces available at both the hotel and the attached Hungry Horse restaurant. Breakfast was a mix of self-service for cereals, toast, coffee and fruit juices with waitress service taking orders for cooked breakfasts. I didn't have to wait long for my cooked breakfast to arrive and it was very good. The price was very reasonable compared with other establishments listed in the search engine results. The location meant that I was only ten minutes away from my client's premises and I arrived for my business meeting in good time feeling refreshed having avoided the stress of a commute on the M6 and M55.

We have had a wonderful stay at LeaGate and the Staff in the hotel were all fantastic. Jane Morgan one of the Receptionists was so kind and went out of her way to help us as we are disabled. She even carried our luggage to our room for us. We would definitely recommend this hotel. Sylvia & Colin Fosberry

Jane was amazing behind the front desk super friendly and helpful. I’ve booked again!

Tired

Room ok needs an update as quite old. Comfortable. Dinner at the pub lasagne didn't look very apertising but was ok.

Lovely location, quiet and convenient for us

Regular stayers. Rooms are always clean, beds are comfortable. Friendly, helpful staff. We’ll be back!

We regularly stay at Lea Gate. Never have any problems. Staff are friendly and helpful. Rooms are clean, beds comfortable. Only gripe is could do with sockets by the bed.

First room we were given had mould on walls and ceiling in bathroom and smelly damp and mouldy. Not very pleasant nights sleep! Staff were helpful in giving us a new room for the remainder of stay. Bar staff ‘Jay Jay’ very polite and helpful during our visit to the bar area.

The staff were miserable and always complaining about the noise ...Even though they say said we could play some music until ten ...on a little carry speaker we bought .weve stayed in multiple hotels and this has to be down there with the worst im sorry

Friendly and organised reception team, clean and tidy hotel room, plenty large enough for what I needed. Very comfortable bed and well-kept bathroom. Great view of the woodland are from the window too. Quiet surroundings, easy to find and good facilities in the area.

It's hard to say much as we checked in late and checked out early following morning. The receptionist was friendly, no hustle checking in. The room was hoovered and dust free. The bath had a big chip. That didn't affect us with having a shower. Overall, we were happy with the room and the price we paid.

It was a nice hotel and friendly staff and customer service was just the fact my 17 month old son had to sleep on a sofa type bed and the cleaners hadnt done there job properly because my son picked up a strip of someones tablets that must of been left behind

The hotel (ex Premier Inn) is looking very tired and needs a revamp. The room was clean and the beds were comfortable. The bathroom was very small but with plenty of storage for toiletries. It was convenient to have a Hungry Horse restaurant attached for breakfast and an evening meal. We couldn't fault the staff were very friendly and accommodating.

Would not recommend

Hotel was fine but basic. The only real problem was the food served at the Hungry Horse next door. After a 40 minute wait for a baguette sandwich I was served with a still parbaked cold baguette. When I complained I was offered a replacement but I didnt have the time. So I just had to put up woth a “sorry”