Overall Ratings & Reviews The Swan

Fantastic service, beautiful room, amazing view over rooftops to sea & lighthouse. Breakfast delicious, so were the cocktails! Great location everything in walking distance. Loved all the extras in the room, thank you

Great stay and staff couldn’t do enough

Excellent hotel. Splendid location. No air-conditioning can be an issue in hot weather. (Portable fans provided)

Good food, nice beer but far too expensive for what it is.

Staff were brilliant. Food was great but not cheap

The hotel is nicely decorated. It is rather a warren of rooms and corridors. I requested a twin room which was prepaid. My only request was for a quiet room but that was not what we got. The room was over the kitchen extra fans which only stopped at 9.50pm. It was also next to the fire escape which staff climbed on. It was noisy.Avoid room 8.

Not our first stay at The Swan and it certainly won’t be the last. It’s classy personified. Understated brilliance. Southwold is beautiful as ever. Breakfast is exceptional 👌

Very enjoyable stay. Staff were very friendly and helpful and the hotel is comfortable and well appointed.

This is a charming old school hotel. Great food and lovely rooms. But we were disappointed when we arrived on Feb 5 to discover the heating had been turned off.

A lovely place to stay. Exceptional room.

Fabulous!

The staff make this hotel. Excellent service from them all, thank you!

Wonderful service from every member of the staff

A great property, location and room - this time unfortunately let down by service

Warm welcome. Butler assistance with luggage. Large bedroom. Good room for breakfast - fast and prompt service. Good choice to start the day. Pot luck meant you could dine in the Tap Room without reservation in the evening. Not so keen on the choice of food for dining. Monkfish overcooked so disappointingly chewy. Hot water scaldingly hot in bedroom.

Excellent kitchen. Super room overlooking High St.

Lovely room. Slightly on the cold side. An error made on our final invoice which was soon rectified

Excellent in all respects

Stylish, comfortable hotel in centre of Southwold. Lovely room, beautifully appointed. Lovely service. Lovely 😊

We are local but always have the children with us when we spend the day in Southwold. It was great to appreciate what Southwold and all The Swan has to offer. Our room was fabulous, so comfortable - a prefect retreat for a night away. We will definitely stay again, soon. Thank you