The staff was not very helpful. Did not brief that access to the main road has to be done by walking through the back gate and looping back through the streets

To start with positives, the Queens Head is a great location in the l

Great location. Helpful friendly staff. Loaned us a fan as it was soooo hot! Linen and beds clean. Bathroom especially shower and carpets needed a deep clean/good hoover

A great central location. The staff were very friendly and helpful. The room very clean and spacious but would benefit from some improvements such as replacing the cracked hand bowl in the bathroom. Maybe not the best choice if you need a quiet venue, as there is inevitably quite a lot of noise from the pub downstairs which on our visit, the night of a big football match, did continue well beyond the promised 11.00

Had a lovely stay in this very old characterful building. Yes it was noisy until closing time, but its a pub, stay up and have a drink. Welcome was friendly and no fuss. Would have loved a couple of herbal tea bags in the tea bag area but thats the only constructive feedback.

A great little stay, friendly staff and bar area, great location for the town centre, for my business trip it was perfectly fine and good value

Great one-night stay at the Queens Head Hotel. Excellent location and convenient parking behind the accommodation (£15 overnight). Staff were friendly and helpful, and the room was spacious—old but quaint

Basic room behind a pub. Nothing fancy. Was great for the one night stay with a comfortable bed and a shower. Location was excellent - just a walk away from key attractions. One nit, the WiFi doesn't reach rooms.

Overall, we were a bit disappointed, but since we were exhausted from our day of travel with no sleep for over 24 hours, and we were only staying one night, it served a purpose. Check-in was simple enough, but our interactions with any staff was only to pay and be handed the key. There was no real effort to make you feel welcome. Room didn’t seem to have been cleaned since the previous guests. Yes, there was fresh bed linen and towels, but the bin hadn’t been emptied and the toilet paper roll was half used with the empty roll still sitting on the toilet tank. One bath towel had brown stains on it. It’s the little things that matter. Probably the most bizarre and annoying thing was the bright green exit sign above the door (with no obvious way to turn it off). It lit up the whole room with an eerie glow all night. On the plus side, the room was relatively quiet and bed was quite comfortable. (But remember, we WERE exhausted, so we probably would have slept well on a bed of nails. All in all, it was okay for a rest stop, but I’d think long and hard before making it your base of operations for a longer visit.

Great service and friendly

Grumpily shown to our room. Room smelled mouldy. Beds too hard.

Friendly staff. Nice pub. Room all fine - fitted my needs. Did not have breakfast.

Room clean bed so comfy staff very friendly and food excellent when we go to Stratford again this will be our choice excellent

Clean room. Hot food

Inn was very well located. I was able to walk to everything. Room was clean and cozy. Steep, narrow stairs were somewhat difficult to navigate for old person with a cane.

there was no WiFi in my room. As i was hoping to work half days this was a very big issue for me. I was told they would fix it but not alternative was offered and it was not resovled before i left. Wifi was available in the pub during pub hours which wasn't when I needed to work and the environemnt was loud, wifi was slow and not conducive to working and no options in the town were offered. Also, many of the menu items in the pub were not available.

The accommodation had everything what I needed. Town centre, but quiet street, very close to the theatre. The room is nice and clean, and again had everything for overnight stay. My window was out to the back, so very quiet. Definitely will use again.

Just perfect gor our overnighter in the centre of town.

Parking was off site; WiFi was poor; room was jaded but clean and serviceable.breakfast was a full English but there was no orange juice or toast.

Room was newly decorated and clean. Plenty of coffee and tea sachets to go with kettle. Iron and ironing board provided plus toiletries. Old building so for those with mobility issues, would recommend room 7 on ground floor. Personally, myself and my wife had difficulty with uneven staircase, especially with a case. Staff pleasant and food very good.