As ever, it's lovely place to stay. But for the 1st time, a couple of negatives:
No hot water in Room 19. Obviously an issue as we were asked if we'd run it long enough and we had - 10 mins. Seems like there isn't enough at peak.
They added an optional 10% service charge but in the room rate too. Greedy, no problem with food and drink on the while bill including the room was sneaky.