Overall Ratings & Reviews The Broadoak

Quiet little cottage above a pub. Loved the staff and the food was excellent

Above a busy pub but surprisingly quiet up in the room.

From arrival it was wrong. They told us we had only booked 1 room and not 2. This seemed to be because they had no clean rooms. We then had to wait while they placed the bar stock order. Eventually we got seen. We were taken around the rooms looking for clean ones. We ended up in a family room which had 2 rooms. This was very tired but we attempted to make do. Went for dinner, not good unfortunately. After returning to the room we started noticing more dirt, orange very stained spare pillow chucked in the wardrobe with 2 heaters and a iron. 2 ironing boards for some reason. Water stained walls. Pulled back the quilt cover and not convinced it hadn't been slept in. The mattress was just springs that bottomed out on the base. TV didn't work in the single room. Car parking limited. At this point we left and booked in somewhere else. Avoid, the advertising pictures don't seem to be the same. First time in twenty years of working away that I have had to walk out. Sad times.

Very good value for money. Staff were very nice. Checked in early. We walked down to the tram in Ashton and took the tram to the City game (25 mins). Made it very easy. Room condition was good and spacious.

Lovely clean room met by Jess who was amazing shown around room Lovely people and a lovely hotel and bar Highly recommend

Staff were excellent. Room was nice but not very clean. Cobwebs in bathroom and no mattress protector or fitted sheet on bed. Ate in restaurant and food and service was very good.

Excellent staff, lovely presented and clean room. I would recommend this hotel.

The overnight stay was excellent the food very good. The service and attention from the staff was really excellent they were all really sweet and thoughtful I will certainly stay here again.

Stayed here for one night as we were attending a wedding. The room was ok but the shower was dirty and showerhead and extractor were filthy. We got told if we came back after 10pm the pub door would be locked and we'd have to use the fire escape to get in which i found bizzare. We did get back at 10.20 and the door was locked so we had to use fire escape to get to our room, luckily we wasnt that drunk. My partner had to go down to the bar about 11.30pm bexause they were playing music really loud so he went to ask them to turn it down which they did. We would definitely not stay here again.

Nice clean, well kept modern room. Staff friendly.

The hotel was a good night stay. The food in the bar/ restaurant was great. The only thing was it didn’t do breakfast, they is a really nice cafe across the road that make a great breakfast. Rooms were well spacious and had been nicely decorated I would recommend this hotel.

This was by far a better option than travel lodge, Premier Inn etc. Freindly clean and traditional. Would definitely recommend!

After reading last review I wondered what we would walk into Arrived went to pub bar , girl showed us to the room explaining that if we left early we would have to us fire escape & there was a band on that evening Saturday would it bother us . Room liveable clean yes could do with deep clean Room large ,fresh towels, warm water & bath Music finished at midnight did not have any complaints good music Fire escape was easy to leave by Free car park It suited us for one night but would not spend more than two evenings there

Rooms are located above a pub, therefore, if you're traveling for business, there will be music and voices until about 10:30 PM in the room. The biggest problem is the very low water pressure in the bathroom, making it impossible to have a proper shower. In the morning, the only exit is through the fire escape stairs, so if you need to retrieve something from your car after the pub is closed, you won't be able to re-enter the hotel once you've left. There's no breakfast in the morning; however, there's a nice café across the street that opens at 8:30 AM. Therefore, if you're a business traveller I wouldn't recommend this hotel.

Sorry to say my room has not been cleaned with large crumbs on the bedroom floor and the bath has not been cleaned with hairs present. The toilet seat was not clean at all. I was expected to walk out of an upstairs emergency door to exit the building down an outside stairs in a morning as there were no staff to open up on a morning to allow me to walk down the normal stairs and out of the main door to the car park. I am recovering from a broken ankle/leg and the thought of carrying cases down an outside metal stairs without safety grips on each step on a frosty morning was not something I wanted to do. I was shown a back door route around the large wheelie bins to exit to the car park via a large gate. Not impressed at all.

Very welcoming, snacks in the room. And tried rag pudding for first time. Good stay

The hotel was nice the room was large with a big bed, comfortable and clean, the pub downstairs was good, nice pub food, overall i would recommend, however, a couple of negatives are: they advertised a free continental breakfast which is in fact just a juice box and an alpen bar left in your room. The other thing is you have to exit via the outside steep metal fire stairs in the morning which in itself is quite difficult with your bags but on the morning i left it was snowing so was pretty treacherous so not good if your not good on your feet.

Highly recommend if your visiting the area.

Let's start on the positives, the room was in good size, well furnished and in good location. A lovely room but shown lack of thorough cleaning in places, dirt on the edge of carpet and empty wine bottles in the room. It would seem lack of investments as facilities are dated. Biggest problem of all there was no hot water... Yes, November in a rainy Manchester. I took a cold shower which tested my Wim Hof breathing technique to the limit. Told the staff but let's be honest, there isn't much they can do. Can't check in late because the staff would've gone home and locked the pub. No breakfast because no one turn up before 11am. You can get in and out through the fire escape. But with that being the only one fire excape route, that I know of, at night, I believe this is against the law. Would like a refund if there is even a way to ask for it, because the phone doesn't work. Summary: Spacious room well furnished, dated facilities, cold shower only and potentially fire death trap.

I was informed there was no night manager on duty. What the manager failed to tell me was that I was the only guest in the hotel and that I would not be able to check out until staff arrived at 11:00 a.m. as the downstairs doors were locked. I need to to go to work and I escaped literally down the fire escape. It felt like i was locked in, and alone and being a female this was not a situation i wish to repeat. however, the staff were friendly, and the food was excellent.