Old property, lots of character, comfortable if a bit tired but welcoming helpful staff and good value

The room was very dated, there was a wall light hanging of with exposed wires. Door didn’t shut and lock properly. Wall paper was ripped in places. Television didn’t work as there was no aerial cable. Not to mention no restaurant or food at the hotel and no bar. Won’t be staying there again.

The drive resembles an entrance to building site, large pot hoke. Wall paper peeling off in bathroom, bed mattress bigger then bed base/6 inches over hang but was comfortable. Heavy duty curtains r/h hanging on by 2 clips, tv stand broken & lots of dust + no back up toilet roll. Didn't go down for second breakfast as it's not even continental. Minimum of thing's offered & dining room so dusty. Over all I could mention more thing's & it's a shame as the building is beautiful. With maintenance & more attention to detail it could be a gorgeous place that I'd rather pay more to stay in.

Room was spotless, parking easy, staff friendly and helpful, room was amazing best night sleep ever

Parking was great, lovely building, lots of potential. There was no heating, very cold, sink blocked, toilet flush poor, bed very uncomfortable and continental breakfast a proper joke. Shame because it could be lovely.

Black mould in bathroom bottom of shower tray seal.No bar No restaurant poor continental breakfast the worst part was cooked meats out on a bread board no cover had to share one jug milk with three other tables for cereal

Stayed for two nights with myself, my husband and three children (ages 0-4). The hotel itself is a beautiful old manor house, inside the decor is within keeping to this - dark woods and large pieces of furniture. Lovely grand staircase to the rooms (no lift, however staff are always happy to help if you require it) Our room had a lovely large bed and a sofa bed which became a good size double. The staff were also kind enough to provide a cot (without us asking). The room was large with kettle etc provided. Large ensuite with a shower and a bath. The room itself could do with updating or refreshing as there were little bits of wear and tear, however I found this added to the feel of the place as it's such a beautiful old building, I would hate to see it 'modernized'. Breakfast was a continental breakfast (toast, cereal, fruit. Yoghurts, meat and cheese). The main member of staff we dealt with was amazing, he provided fresh pastries, cut fruit etc anything we needed was never too much trouble. There is free parking on site and you are always greeted by a member of staff at the door regardless of time. We arrived late in the night, just before midnight, and we still had a friendly warm welcome.

Parking was easy and check in was non existent, no signature or details, bar name taken. Only one member of staff at one time seemed to be employed, (the lady we saw was, though, excellent.) Nothing was too much trouble. Breakfast was a sorry affair which should not be advertised, toast and a few cereals was all that was available. Several guests took one look and said they were going to McDonald's. The room, the hotel itself were still decent but it just appears to be in its death throws with no interest or inclination to run it as a viable concern. A once great hotel now in rapid decline.

Nice Property . Only problem no hot water for shower in morning

I had to cancel my booking which I did through Expedia . Then I kept getting phone calls and texts from a landline and a mobile number while I was out with my partner and friends . Found it very irritating especially as at the time I didn’t know who it was and all I got in the text messages was ring me back . Over 12 missed calls and texts

Great value and very friendly.

Very helpful staff. Our twin room was spotless and a good size and had everything we needed for our two night stay. Breakfast was included. Not a great selection of food and the bread, cheese and meat was all a little tired. Marvellous, interesting building. I would definitely stay again. I can’t recommend the owners and staff highly enough.

Beautiful building full of character features. Staff couldn’t have been more friendly or helpful. Room was spotless but a little dated. Huge lounge where you can sit in the evening and a lovely garden. Breakfast options were limited but the overall price is unbeatable value for money.

An excellent value for money stay,

We were the only people staying and became snowed in during one of the heaviest snowfalls of this century. Unfortunately, the only service offered by the hotel was a continental breakfast. We could not walk anywhere due to conditions and distance, luckily we did have food and a bottle of wine for our Sunday dinner! The hotel and its surrounds were wonderful and made for a brilliant experience in a winter wonderland.

We enjoyed staying here again and appreciated that they tried to accommodate our requirements. The reason why we've given a 4 star rating (instead of 5) is that compared with our first stay last year, the breakfast was very basic and disappointing. Hopefully this will improve.

Beautiful Hotel very friendly staff Hotel in good area In need of some upgrading or the room we stayed in Some wallpaper peeling off wall and flaking paint on celing in bathroom with mould

People smoking outside in front and as we had our window open we could smell it

Walls paper thin No vibe No evening meals

This is a very unique hotel a lot of original features . A short walk to the 5 locks on the Leeds to Liverpool canal