Holiday Inn Express & Suites ABILENE by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites ABILENE by IHG, an IHG Hotel
9.0
Exceptional
From 8 reviews
Cleanliness

9.4

Room Comfort

10.0

Service and Facilites

9.8

Traveler Reviews Holiday Inn Express & Suites ABILENE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Katherine
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is included in pet friendly search of hotels this is false information
Hannah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food options were pretty much the same every day. Some was overcooked. When I arrived there was no coffee maker in the room and I had to ask for one. There were no sheets for the sofa couch
Dale
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were professional on assisting getting my room . Great service and kind.
Nicole
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location to break up our drive back to Colorado. Building and our room felt new.
Michele
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Newer property clean and comfortable. Not sure why there are so many negative reviews unless they are bots or somehow linked to a different hotel. It was a great stay at a reasonable price. I would stay again and recommend to others.
Jennifer
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Trash in room was not emptied from previous guest, no washcloth, hair on bathroom floor and sticky smears on door. The cleaning was not acceptable. Front desk girl was sweet and helpful but did not offer another room or to clean the problems
Jeffery
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

NO DOGS ALLOWED NEVER AGAIN WILL I BOOK IHG HOTEL
Dennis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We enjoyed our stay.
Jill
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel is not pet friendly even that it is listed on Expedia as such.
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was absolutely amazing (friendly, helpful, accomodating, etc). Room had lots of space to set out clothes, unpack, etc.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff were helpful and kind. The room was mostly clean—the carpet needed a better vacuum in a couple of spots. The pool smelled a little funny, like there were too many chemicals in the spa tub, but it was clean with plenty of towels. Wide variety at breakfast. It was overall clean and safe.
Nikki
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very nice and clean hotel. Comfortable beds. Amazing breakfast options.
Steve
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was nice and clean with pool and gym very nice
Holly
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff was great and place was beautiful. I felt very safe there
Verified traveler
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

For the price of the room, I found that not having soap available was ridiculous. Also the fact that the lobby did not have any hot coffee available was a poor condition.
Rob
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Well, we got our room, proceeded un pack and go to the bathroom. There were hairs on the sink hairs in the shower and the glass doors. I don’t think it ever been cleaned. Got to look closer at the comforter on the bed and it looks like there was a wrestling match was performed on it. It was all awry. I don’t think the floor had ever been vacuumed in the room or the hallway.got up next morning to go down and enjoy a breakfast. There was no juice the eggs look like they’ve been cooked a month ago and the bacon was slimy. This is a brand new hotel. This is very sad. I will never stay there again.
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Helen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The room was nice and clean, except for inside the shower wasn't cleaned properly, still a little dirty. I know it's not anything you can do about the HVAC System, but it was so loud we had to turn up the television in order to hear it! Other than that, I would would stay again and I would recommend the Hotel to others ❤️
giga
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

high price for that room
Verified traveler
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Didn’t know until we arrived that the pool and hot tub were unavailable because pool inspector hadn’t been there yet. We didn’t know it was a new hotel. Will be 5 star once that is finished.
Sarah
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We liked everything just feel it was a bit over priced.
Number of reviews per page
20
40