citizenM Miami South Beach

Explore citizenM Miami South Beach
9.4
Exceptional
From 573 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews citizenM Miami South Beach

Number of reviews per page
20
40
Top reviews
Christopher
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The chicken step wasn’t very useful or helpful. They helped you because they had to.
Nelsy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely stay
Maral
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I’m not sure how this hotel holds a 9/10 rating. The pool closes at 7 pm, which feels too early for Miami, especially when evenings are cooler and more pleasant. There is no gym at all, which is surprising for a hotel in this price range. I didn’t know that housekeeping had to be requested a day in advance, and if you ask on the same day, they simply don’t come. I asked twice for the room to be cleaned, but no one showed up, and we ended up having to clean the floor ourselves with a towel. The room is very small, and there’s no outlet on both sides of the bed for charging phones or devices. For a beach hotel, there are also very few hangers or places to dry clothes, swimsuits, or towels. While the location is good, the amenities and policies did not match my expectations.
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CATREISE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel, rooftop pool amazing.
Whitney
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They have construction going on right now, so the roads are closed near the hotel. However everything about the hotel and this trip was upscale and enjoyable. Will definitely be a repeat visitor of this hotel when in Miami.
Brian
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They put me in a room when they knew the air conditioning did not work and it took four calls to get it resolved. Room was trendy and cool but lacked some typical items. No onsite parking, difficult to find parking and extremely expensive.
Ebony
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beds are super comfy!! Great choice for a solo traveler!
Shabiroon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Really nice place to stay for the price. The inside was decorated very uniquely and trendy. The staff were friendly and accommodating. Would stay again.
Walter
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall property was ok but the rooms are too small, poorly layed out and no coffee makers in the rooms. The iPads made the rooms overly complicated.
LaTrice
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel and staff showers are small tho
Tracy Fowler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel Great staff Very very small rooms
Emily Salinas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was well kept and lovely. Lady checking us in and 2 guy bartenders were extremely nice and helpful. We had one staff member that wasn’t the nicest however the experience at this hotel was overall great & we will be returning.
Carl Lee
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I thought the rooms were different, the staff was amazing and I plan on staying again.
Laura
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was super small but we had everything we needed. Reminded me of a cruise ship room. VERY clean! You could eat off the floor. Very cool room features, lighting, sleep music. Location was just wonky
Victor
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a well thought out microhotel. They are virtually the same. This one in South Beach is well located on the Western tip of Lincoln Rd. Just enough to be away from the bustle of it. The common areas are functional and well designed. Everything works as designed. Thankfully not really a party hotel in my stay, though a bit of sounds from the hallway can infiltrate the room. It is basically in Alton Rd. So transport is beyond adequate. It isn’t really supposed to be a “beach hotel”, I buy a day-pass to another hotel and enjoy that. I will consider staying here again.
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Valecia
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, nice staff, convenient location
Destiny
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

N.a
Skylar
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I liked this hotel! Rooms are really small but it was just me so I was okay with it. Good, walkable location and friendly staff. Also loved that i could control everything in my room from an iPad! I would stay again
Capri
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a good clean safe environment the cleaning staff could’ve been a little more pleasant overall it was a good hotel
Cassandra
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay
Number of reviews per page
20
40